Overall Ratings & Reviews ibis Malabo

Very comfy and clean, but was amazing their breakfast. It’s a buffet type.

The hotel was exceptionally clean. We enjoyed the staff as they we friendly and helpful. Our only issue was that they did not have airport pick-up since the driver was on vacation.

First class facilities but not a lot of stores or restaurants in the general vicinity. Of course there is a restaurant in the hotel and the breakfast options are excellent. The cost of taxis to / from the airport should be about 3,000 CFA.

Most of the rooms were smelly inside, I assume due to lack of proper ventilation. The internet was extremely slow.

Flew in. Checked in. Pretty nice people. Went to sleep. Checked out the next morning. Went very smooth.

Staff not very friendly (one or two exceptions), meals not as per Ibis brochure, charges for everything (drinking water!), poor wifi, etc., etc.

It was an amazing accommodation in every sense

AC in the room does not go below 22deg. AC in the dinning room didn't work so you had to sweat while eating. The only place to get wifi is down in the lobby area.

Forget the WIFI, some times works in the lobby area, in your room stand by the door to get perhaps one bar. Be very careful of sitting out on the terrace at dusk for mosquitoes and the island is prone to cerebral malaria which is one of the worst strains. Only 1 English channel on TV (CNN) so bring plenty of downloaded stuff because you won't be able to download once there.

Very helpful staff in a nice hotel in Malabo! Free shuttle was great. Internet could be better but rooms are very comfortable.

Used as a base prior to further work in the region. Convenient and helpful staff

Lovely! Everytime I go to Malabo Ibis hotel and its staff have made me feel right at home.

I had really enjoyed staying at the Ibis Hotel. The staff is very nice and keep the hotel real clean. Mr Jose did a good JOB at the front desk, and he made my stay very comfortable and relaxing. I will always stay at the Ibis hotel whenever I come to Malabo, EG. Good Job Hotel Ibis.

Very basic hotel but good value for the area. Very clean and easy to use, and most helpful staff

used as a base to tour Equatorial Guinea

Sufficient for business

Overall good value for money considering the options in Malabo. Clean rooms with TV and WiFi works most of the time. Staff unfriendly and unhelpful.

Fewer of the staff speak English than ny hotel I've visited. It is located in the middle of nowhere, too far to walk to town. The pool is large, but the tiles need repair. The breakfasts are excellent.The computer was out of order four timeswin two days for long times.

average. The staff was not that helpfull. Given the location, there should be a schuttle to airport.

Customer service is not something they learn at this hotel. You wait at least 10 min on just your drink order. God forbid you ask status for your order. Dosnt seem like they like customers. Customer give them work... Good location, ok pool and location. Food menu er slim and not much to talk about