Overall Ratings & Reviews Hotel Las Cascadas

Nice people

Very nice facility however hotel was at capacity and this taxed their performance. Stayed 4 nights show never got hot, lost internet for over day and night of third night. Breakfast good but crowded dining area also taxed food service however with patience was manageable. Probably will go elsewhere next time. very good staff

Aceptable para viaje de trabajo

I live was very professional.

Overall it's a nice place

Comfy Experience! 😃

Location is great , building super clean. Staff super great service , Need upgrades in all beds.

Dirty and not worth the money, Stained sheets uncomfortable beds

When we got out of the elevator the hallway is very dark, very good breakfast, very nice people

I truly enjoyed my stay here the atmosphere was very pleasant and everyone was very helpful. I personally like the fact they have an indoor garage just a few spaces so get there early. The restaurant inside wasn’t that great but there are many other places to eat near by .

The front desk was easy to communicate with before the trip and helped us arrange for a private vehicle to the airport. Breakfast was simple and hot. You can hear people speaking and walking in the hallways though since there's no carpeting to absorb the noise - this wasn't an issue at night when it was time to sleep.

The staff was great. The housekeeping Gloria went above and beyond to make sure that we had everything we need and so did the rest of the staff

Everything ok

El teléfono en la habitación no sirve, la linea esta muerta, lo informé a recepción y la unica respuesta que recibí fue "ah bueno"... no tomaron ninguna acción al respecto. Para comunicarme con la recepción desde la habitación debía llamar desde mi celular.

Was a lot of construction going on floors in the hallways were dirty from construction. Would of been nice to know ahead that there was construction The decor in the hotel is very nice, once construction is done i'm sure it will be very nice. The breakfast was good. Room was nice. Resturants In walking distance. I would stay again.

Shame on Expedia for not warning potential guests that the hotel is under going construction-from 8am until 5pm which makes everything difficult. The staff was friendly and helpful but I will not use Expedia again because of your lack of pertinent important information.

Very nice rooms. Super friendly staff. Definitely enjoyed our stay.

Good room, nice staff, top floor, corner room. Looked modern but, usb didn't work but nice surprise to see them. Breakfast was not to my standards. I would have prefer yo habe 2 key soI could leave the room with the ac on, but the unit was good at cooling the room pretty quickly. I would like to see small refrigerators in the rooms. I am a diabetic and they come in handy. They brought me one, late and they didn't plug it. Thanks to the staff anyway.

Came to our favorite hotel in San Pedro Sula to celebrate our first anniversary. It's always a pleasant stay, the staff is charming and very helpful. The breakfast is included but the selection of items quite limited. A special thanks to Cecilia at the front desk, she is most kind and helpful.

it feels safe, recently renovated. it needs to upgrade the beds