Overall Ratings & Reviews Hanoi Fiesta Hotel and Spa

The hotel is considered to be worth the price. The staff is very good, can communicate in English well. All staffs are very good. The room is good, clean, spacious. The breakfast is good. Everything is very good. Worth the price.

จองแล้วไม่ได้ห้องพัก ให้ไปพักที่อื่น ทาง รร แจ้งว่าเกิดจากปัญหาของ Traveloka ที่ไม่ส่งอีเทล์ยืนยันให้กับทาง รร ซึ่งเหตุผล และปัญหาทั้งหมด ไม่เกิดขึ้นจากการจองของลูกค้าเลย ชำระเงินผ่านบัตรเครดิต ซึ่งเหตุการนี้ไม่น่าจะเกิดขึ้น

phòng sạch, đẹp, lễ tân cũng ok, mình được trải nghiệm cả 2 cơ sở riêng về dịch vụ xe thì mình chưa hài lòng lắm

Tôi có 1 đêm tại khách sạn, dịch vụ rất tốt, có điều Tivi trong phòng cần cải thiện (bật không lên hình). Bữa ăn sáng cũng rất ngon

Dù mình đã đặt phòng trước 1 tháng và thanh toán trước nhưng khi đến khách sạn báo full phòng & đổi mình sang khách sạn khác (dù mình không được thông báo trước & không đồng ý nhưng khách sạn báo không còn lựa chọn nào khác). Sau khi tìm hiểu mình nhận ra có rất nhiều du khách gặp phải vde tương tự. Vấn đề này mình đã làm việc với quản lý khách sạn để góp ý & thống nhất hướng xử lí, với mong muốn khách sạn sẽ không để xảy ra trường hợp như vậy với bất kì khách du lịch nào nữa. Hi vọng khách sạn sẽ cải thiện vấn đề này.

บริการดีมากๆทำเลดีไกล้แหล่งร้านอาหาร

Booked this hotel but was transferred to Fiesta Grand Hotel (was told that this was an upgrade). The room was small, and there were ants. Overall experience is ' Just OK ', but the staff were nice!

I love this place! Recommended 100%The room is very good and clean. We had such a great experience and very warm welcome.

Great services, staff are excellent and informative. The room is nice for the price range, they also gave me daily fruit if you stay more than 2 nights, I think.

Good location, very nice and helpfully staffs. The room is clean and comfortable.