People often mention about Dafam Express Jaksa Jakarta
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Staff Friendliness (61)
Bedroom (59)
Distance to City Center (56)
Hotel Area (50)
Ambiance (49)
Bathroom (49)
Accessibility (48)
Surroundings (41)
Check-in/out Time (35)
Room Space (34)
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Traveler Reviews Dafam Express Jaksa Jakarta
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Customer reviews
R***i
10.0
/10
Reviewed 3 day(s) ago
The hotel is clean, comfortable, and has lots of culinary options nearby. The best!
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F***a
10.0
/10
Reviewed 4 day(s) ago
I forgot to take a photo, the room is small but very compact. Close to everywhere.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your review! We are so glad that you enjoyed our compact room, even though you forgot to take a photo, and the convenient location. We have designed our rooms to be efficient and functional. We hope to welcome you back to Dafam Express Hotel Jakarta, Jakarta on another occasion. Best regards, General Manager
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A***i
9.1
/10
Reviewed 7 day(s) ago
Close to the destination, affordable prices for transit only accommodation.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your review! We are delighted to know that our hotel is located near your destination and that the room rates are suitable for your travel needs. We are always committed to providing efficient and cost-effective accommodation options. We hope that you had a comfortable trip. We sincerely hope to welcome you back to Dafam Express Jaksa Jakarta for your next trip! Best regards, General Manager
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B***a
Business
9.7
/10
Reviewed 7 day(s) ago
Virtual hotel staff, Lala, who can be asked for help at any time 😁
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RR
RR Retno P.
10.0
/10
Reviewed 7 day(s) ago
I think it's really worth it, the room is clean, the staff is friendly, the location is quiet, close to minimarkets and food stalls, it's also close to everywhere, next time, God willing, I will stay here again...
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Accommodation's Reply
16 Oct 2025
Dear rr retno P, Thank you very much for your wonderful review! We are so glad that you felt that our stay was "worth it"! We are honored that you were satisfied with our clean room, friendly staff and our quiet yet convenient location, close to minimarts, restaurants and easy transportation. This review is a great encouragement for us. We sincerely hope to welcome you back to Dafam Express Jaksa Jakarta again. God bless you and see you again on your next visit! Best regards, General Manager
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E***a
Business
8.7
/10
Reviewed 1 week(s) ago
Strategic location with good service, only noise from the next room can be heard. There is no trash can in the bathroom, so it is difficult to throw away tissue waste, you have to go out of the toilet first. The bathroom floor is slippery
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Accommodation's Reply
16 Oct 2025
Dear Sir/Madam, Thank you for your review. We are delighted that you enjoyed our convenient location and the excellent service provided by our staff. However, we apologize for the inconvenience you experienced due to some technical issues: Noise from adjacent rooms: We apologize for the disturbance to your rest. We will immediately evaluate the soundproofing between rooms to enhance your peace of mind. No trash cans in the bathroom: We apologize for the inconvenience. We will immediately check that trash cans are available in all bathrooms to make it easier for guests to dispose of tissue paper and other waste. Slippery bathroom floors: Your safety is our top priority. We will follow up with our engineering team to find a solution to prevent the bathroom floor from being slippery, such as adding a floor mat or improving the floor surface. We appreciate your detailed feedback, it will be very helpful in making improvements. We look forward to welcoming you back to Dafam Express Jaksa Jakarta for an even more comfortable stay in the future. Sincerely, General Manager
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N***a
8.5
/10
Reviewed 1 week(s) ago
Good experience. Easy access to public facilities. Strategic location.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are very glad that you had a great experience during your stay with us. We are glad that you enjoyed our convenient location and easy access to public amenities. We look forward to welcoming you back to Dafam Express Jaksa Jakarta again on your next visit. Best regards, General Manager
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A***f
Staycation
9.4
/10
Reviewed 2 week(s) ago
Nice hotel, nice hospitality, nice place, and nice price.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest,
Thank you for your wonderful review! We are delighted to hear that you found our hotel to be excellent in every way: nice hospitality, nice place, and nice price.
We strive to offer great value and a pleasant experience for all our guests, and your feedback confirms we are achieving that goal.
We look forward to welcoming you back to Dafam Express Jaksa Jakarta again soon.
Sincerely,
General Manager
a***n
Business
8.5
/10
Reviewed 2 week(s) ago
I once made a mistake with the reservation date, but fortunately the hotel was happy to help. There are lots of shops and food around the hotel.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Thank you for your review. We are very happy to hear that we were able to resolve your reservation date error with pleasure. Our priority is to ensure your travel plans run smoothly and without a hitch. We are also pleased that you found our strategic location, with plenty of shops and restaurants nearby, making your stay convenient. We look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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Verified Traveler
Leisure
10.0
/10
Reviewed 2 week(s) ago
Yabai kimochi. Very satisfying service.
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Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your brief and positive review! We are delighted to hear that you are completely satisfied with our service. Your satisfaction is the greatest motivation for our entire team. We look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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h***h
Staycation
6.2
/10
Reviewed 3 week(s) ago
There are many cases of lost items in hotel rooms. That's why I decided to leave my backpack in the hope of being safer. Moreover, the room at Dafam doesn't have a safe deposit box. I left it without a tag. When I got home almost 12 at night and asked for my backpack, it turned out it wasn't there. And because of the carelessness of the receptionist, somehow my backpack was given to someone else. After checking the CCTV, my backpack was given to a check-in guest. Luckily, the guest checked in, not a check-out guest. And luckily my items weren't damaged/lost. Almost midnight when I was already tired, I had to be even more tired because of the carelessness of the receptionist
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Accommodation's Reply
02 Oct 2025
Dear Valued Guest, We sincerely apologize for the extremely disturbing and unprofessional experience you had with your backpack. This incident was completely unacceptable and a serious violation of our security standards and luggage storage procedures. We deeply regret that your decision to store your backpack—as a precautionary measure since your room did not have a safe—has caused you significant inconvenience. The negligence of the front desk staff in handing your backpack to another guest without proper inspection and without providing the proper luggage tag was gross negligence. We fully understand the added anxiety and fatigue you must have experienced in the middle of the night after a long day. While we are grateful that your backpack was recovered intact from the newly checked-in guest, this does not lessen our responsibility for this oversight. We hope you accept our sincere apologies. We greatly appreciate your patience in dealing with this situation and are grateful that your belongings are safe. We will continue to strive to ensure our security and service standards are even higher in the future. Sincerely, General Manager
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S***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
a hotel that provides comfort for resting...
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, Thank you for your brief review. We are very pleased to hear that our hotel provided the comfortable rest you needed. Our guests' sleep and peace of mind are our top priorities. We look forward to welcoming you back to enjoy a comfortable stay at Dafam Express Jaksa Jakarta. Sincerely, General Manager
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A***e
Staycation
9.7
/10
Reviewed 4 week(s) ago
The hotel is quite good, in the city center, nice, recommended
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you for your brief and positive review. We are pleased to hear that you found our hotel "decent," centrally located, pleasant, and recommended it. We look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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E***a
Staycation
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the room is clean, I stayed with my cousin because I wanted to go on a CFD at HR Sunday, next time I will stay here again
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you very much for your positive review! We are very happy to hear that you were satisfied with the friendliness of our staff and the cleanliness of the room. It is also great to know that our strategic location supports your plans for Car Free Day (CFD) with your family. We look forward to welcoming you and your family back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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MB
Michael B. S.
Transit
10.0
/10
Reviewed 5 week(s) ago
Yes, if you want to stay in Jalan Jaksa, this is the place to be.
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Accommodation's Reply
26 Sep 2025
Dear Mr. Michael B.S,
Thank you for your enthusiastic recommendation! We are thrilled to hear you feel that if a guest wants to stay on Jalan Jaksa, our hotel is the place to be.
We’re glad our location allows you to experience the unique charm and convenience of this neighborhood.
We look forward to welcoming you back to Dafam Express Jaksa Jakarta again soon.
Sincerely,
General Manager
Verified Traveler
Staycation
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and helpful. Check-in and check-out were also easy. The proximity to Indomaret and Alfamart makes it easy to buy snacks.
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you very much for your positive review! We are delighted to hear that you were satisfied with the friendliness and promptness of our staff, as well as the ease of check-in and check-out. We are also pleased that our hotel's proximity to Indomaret and Alfamart made it easy for you to purchase snacks. Your satisfaction is our priority, and we look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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I***n
9.4
/10
Reviewed 5 week(s) ago
The hotel's location is strategic, and there are many convenience stores nearby. So far, the place is comfortable, the rooms are quite clean, and the breakfast is quite varied, considering the price.
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with our hotel's convenient location and the many convenience stores nearby. We are also pleased that you found our location comfortable, our rooms clean, and our breakfast menu varied for the price. We look forward to welcoming you back to Dafam Express Jaksa Jakarta on your next visit. Sincerely, General Manager
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G***n
Business
8.7
/10
Reviewed 5 week(s) ago
there is a minor problem with the AC.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest,
Thank you for your feedback. We are sorry to hear that you experienced a minor problem with the air conditioning during your stay.
Your comfort is very important to us, and we have noted your comments. Our maintenance team will check the AC unit in your room to ensure it is working properly for our next guests.
We hope to have the opportunity to welcome you back to Dafam Express Jaksa Jakarta and provide you with a more comfortable stay in the future.
Sincerely,
General Manager
M***h
8.5
/10
Reviewed 5 week(s) ago
The room was wow..the hotel, although pocket-friendly, was comfortable and clean. It was quite easy to find food around..great
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you very much for your positive review! We are very happy to hear that you found the room comfortable and that our hotel was comfortable and clean, despite its pocket-friendly price. We are also happy that you found it easy to find food around the hotel. Your satisfaction is our priority. We look forward to welcoming you back to Dafam Express Jaksa Jakarta. Sincerely, General Manager
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SM
Surya M.
10.0
/10
Reviewed 6 week(s) ago
All staff is so friendly and helpful.
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Accommodation's Reply
18 Sep 2025
Dear Mr. Surya,
Thank you for your kind words! We are so glad to hear that you found our entire staff to be friendly and helpful.
We look forward to welcoming you back to Dafam Express Jaksa Jakarta again soon.
Sincerely,
General Manager