this hotel seems nice but after you enter is not that nice as you though!!! They want only money!!! we were a big group but they dont care, they charged for everything inside the hotel even for playing billiard, very expensive but the table is very bad, broken items and very bad balls, if you pay extra you will expect something very good as the streets, but is worse than that, only take money but not invest in the things of the hotel,!!!! Dont go this hotel, take another one is not good many things!!!

Is all inclusive, but does not have all the drinks included, you have to pay for fresh juice, you have to pay for pina colada, you have to pay for capuccino, even for pop corn, how much cost the pop corn for the kids to the hotel???? If they give this free they will lose LOTS of money??? doesnt have presentation with these to be honest! I see the hotel only wants take money of everything, so disgusting!!!

The people of the reception was really bad with us, anything that we needed, they didn't pay attention for us, even for the check out, they charged us the price of late check out and then we could not use the room as we like, so it seems they only need your money and thats it, they dont want anything more than your money and pocket, The people in reception need to change urgent!!!

Booked all inclusive deluxe room with balcony. Room was spacious, hd tv with an english movie channel. Staff were very helpful and welcoming. Gym had some new cardio equipment and a full set of dumbells up to 24kg and 3 benches. Also had a nautilus machine but had seen better days. Food was excellent, good choice for the buffet and also themed nights Bar staff were brilliant Also has a waterpark but never had the chance to use it. About 20 mins walk to Naama bay centre but plenty of taxis if needed. Definitely go back again

Internet good in room / poor in other areas of hotel. Check in not well organised and unfriendly staff - not good experience. Generally other staff throughout the hotel were excellent and really helpful. Shower in room excellent as was air conditioning.

5⭐️ Review – 3 Week Stay at Xperience Kiroseiz Parkland (Extended from 2 Weeks!) I originally booked for two weeks and ended up extending for a third week — which honestly says everything about my experience. My opinion genuinely improved day by day. The hotel is very well put together in terms of logistics. Everything runs smoothly, it’s organised, and the shuttle bus to the beach is frequent and reliable. The grounds are beautiful, and there are so many little things that come together to make the stay special. Guest relations were fantastic. Caroline was amazing and really helped me move my room. Ali was also very helpful, and another lady (I didn’t catch her name) was equally supportive. They genuinely try hard to resolve issues and make guests comfortable. Reception can be a little slow — that’s probably my only criticism. On one occasion it took around 25 minutes to move my room, and there was a small error that meant I had to move again. But overall, they are helpful — just not the quickest. If you’re travelling with a baby, I would definitely recommend requesting a ground floor room in the Parkland area. It makes life much easier with a buggy. It can be slightly noisy outside, but once the door is closed, it’s absolutely fine. Only something to consider if you’re a very light sleeper. The food is great. Some people say it’s repetitive, but honestly — what do we eat at home? Pretty similar meals every few days! There’s plenty of choice. I had salad daily and was

There was an extra charge on the accommodation room as the receptionist staff told me I had booked the accommodation for 1 person and not two, despite already paying for a double room. The room was not clean and the other guests at the hotel had a similar experience

Place is very nice and very clean, it is not high end put still very clean, has big number of swiming pools, and the waterpark is amazing really fun and excellent (I have 3 teenagers that always complaining hahahah, but they did enjoy the place and the waterpark) Comments 1: animation team wasnt that active, they need some additional programs. Comment 2. The food has good varity and the sweet buffet looks amazing put the swwet are good design but not good telaste, so over the 5 days was no goo cheese cake, put still we ate alot hahahaha

I have stayed at your hotel 3 times in the past 12 months and i enjoyed it very much. Service, staff, cleanliness etc very good and the front desk do their best to accomodate your room requests and all staff are friendly and nice. I do have 2 issues however. They have their own in house Taxi service which is fair enough but 3 times as expensive but they do not give guests the choice to call for their own taxi from outside or even be dropped back to the front of hotel if you do use a licensed Egyptian taxi from outside the hotel. Other hotels do allow this even with their own in house taxis so it is unfair for guests to walk 100 metres from the security gate pickup/drop off point for outside taxis to front of hotel and is not a nice walk in the heat if carrying bags or Going/Coming from beach or shopping. I have a mobility ankle problem and painful to walk at sometimes of the day so i like to take a taxi direct from A to B when this happens but I end up walking 100metres to or from Taxi drop off point as security do not let taxis in? if they are worried about competition to their inhouse taxis then just take the driving License from the outside taxi driver at the gate and give it back when they exit to ensure they haven't picked up a fare from a hotel guest inside the grounds before they exit. Also they close the pools too early in May, the sunsets at 7.20pm Then and not dark until 8.10pm but they close pools at 6.20pm? keep open until 7.30. is still 28C in evening in May

Lovely 7 night stay. Not much to complain about, every thing was good/excellent overall and plus sides too much to mention from great service and lovely friendly staff , clean grounds and interiors, lovely big pool and smaller quiet pool and added bonus of a fair sized aqua slide park with adult and children's sections separate. The Only downside if i was being pedantic and picky was the inconsistency in the knowledge of procedures amongst the security and gate staff which some times led to me having to do an additional 100m walk (big hotel outer grounds) from hotel reception area to the outer gate or roadside and vice versa because some security would refuse entry to the grounds such as booked taxis and excursions whereas others would allow them in without hassle right up to the reception entrance. It was an unnecessary additional walk for me with bad ankle in terms of star rating, the hotel has grand aesthetical looks but its more a 4star in UK standard rating as opposed to the 5star they are rated and this is primarily because of the variety of food which was plentiful but repetitive and not as varied as a 5star international spread would cater for but defo something can be found to happily eat daily. Beds/Bedroom furnishing not a 5star quality either and no blackout blinds even in deluxe room which we had so light flooded the room from sunrise at 6am but other than those minor observations, The hotel didn't really have any other faults to complain about.

Food is very good Staff in the bars is not friendly Aqua park is amazing Beaches are amazing

Stay away

Place good. Food average.alcohol and special coffee surprisingly was not included.

Good place to stay with noce family facilities.

Excellent

Very good, every think good and stuff friendly The selection is very nice

I like the fact that Hotel provided a shower room after we checked out. The shower room allowed us to shower after a desert tour. I did not like the communication with customer service. Front welcoming staff did not attempt to communicate well and provide instruction. The buffet did not offer daily varieties; the food was fairly decent, but it was the same food everyday. The wifi connection was 50/50; the login information should have lasted the whole duration,however the connection kept dropping and the login kept expiring (everytime it expired, i had to go to the front desk for a new login).

The staff were very helpful and kind, every step in our trip, clean rooms and overall great food, the food menu changing every day. We had a great stay in the Hotel. Central in sharm close to everything.

20 den fazla ülkede 200 den fazla otelde konakladım. Hayatımda yaşadığım en kötü otel deneyimiydi. Otelin personelinin çoğu rahatsız edici davranışlarda bulundu. Odamı 2 kişilik satın aldım ve girişte misafirimin sonradan bana katılacağını bildirdim. Arkadaşım geldiğinde kapı girişinde kolunda bileklik yok diye içeri almadılar. Kendisinin müşteri olduğunu ve check in yapacağını söyleyince peşimize birini takip ettirip rahatsız ettiler. Kontrol etmek istemelerini anlayabilirim fakat bunu bu kadar kaba ve insanı rahatsız edecek şekilde yapmaları inanılmazdı. Arkadaşım için ekstra ücret takep ettiler. Odamın 2 kişilik olduğunu söyledim fakat yinede uUn süre bizi bekletip uğraştırdılar. Her yolu denediler para almak için. Arkadaşımla dışarı çıkarken elimizde bavul var diye sanki kaçıyormuşuz gibi sürü halinde önümüzü kestiler. Kendilerine check out yapmadığımı ve sadace arkadaşımı yolcu ettiğimi söylememe ragmen 40 dakika kapıda bekletip bizi sorguladılar. Ben eşyalarımın odamda olduğunu ve cıkış yapmadığımı belirtmeme ragmen oda numaramı 7 kere ayrı ayrı sorup birini gönderdiler kontrol etmesi için ve bırakmadılar. Otelin parasını zaten ödemiş olmama ragmen sadece rahatsızlık verdiler. O konuda odamı kontrol edip otelden çıkış yapmadığıma ikna olduktan sonra da bu sefer bahane aramak için kız arkadaşımın otelde fotoğraf ve videolar çektiğini söylediler ve silmesini istediler. Ben müdahale ederek ben de fotoğraf çektiğimi ve özgür olduğumu söyledim. Berbat insanlardı.

We had a wonderful stay and would highly recommend this hotel to anyone looking for a relaxing and family-friendly experience. The room was very clean, comfortable, and well-maintained throughout our stay. Everything was organized and welcoming from the moment we arrived. A special mention to the restaurant staff (Ahmed, Hamed, Bechoy, Andrew, George, philomene, and other) who were absolutely outstanding. They were always friendly, attentive, and professional, making every meal enjoyable. Their warm attitude and willingness to help really made a difference and added a personal touch to our experience. The pools and aqua park were definitely highlights of our stay. They were clean, well-supervised, and suitable for all ages. There was a great variety of activities, and both kids and adults could have fun safely. The atmosphere was lively but still relaxing. Overall, everything was very well organized, and the staff across the hotel were kind and helpful. We truly enjoyed our stay and would love to come back again!