Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Des Moines Downtown

The staff at the check in desk were so very helpful with arranging rooms closer together for my friend and I. They did it all with great humor. They answered all our questions about Uber, restaurants near the Civic Center, and helped me get signed into WiFi. The room was so spacious and clean and the bathroom was huge. One suggestion I have is to put grab bars in the shower, especially for those of us who aren’t as agile as we used to be.

The woman working at the desk was very friendly, professional, and helpful. We asked for some suggestions of good places to eat nearby, and she gave us information of places she knew well. We tried those and had very good food and good service as well, along with ease of getting to the place. Much appreciated!

Spacious room. Good location.

My daughter and I drove 6 hours to see Hamilton and when we checked in, exhausted and ready to put our feet up. Jodi took excellent care of us. She was kind, patient and even upgraded our room. Just because. Everyone we encountered was fantastic and friendly, breakfast was delicious and would definitely come back!

Very good front desk person. She knew what she was talking about and should get a big raise!!

Fast, friendly, clean and convenient.

Paid for 6 adults in a room and could only park one car here. Disappointing.

Great place

Excellent

A very nice place we loved it.

The doors to the room slammed very loudly so I can here door after door slamming at 6am

Great stay and super kind staff. Check in was easy and the staff person was amazing. Can’t remember her name but she had a cool tattoo on her hand. Truly kind and helpful.

Very close, convenient to event center. You can park and walk. There is however a fee for parking. Only downside was noise. We attended during a dance competition weekend. You could easily hear through the walls and kids running talking in the hallways.

is too noise hotel i hear kids playing and hear noise from the street

Very nice rooms and area. Everything good except hidden parking cost charged with no warning. Part problem with Travelocity, prepaid but the do not itemize the receipt. However the staff charged parking again with no warning or info prior. For a higher rate then offered through Travelocity. Called to question and was dismissed and told it would be looked into.

Great stay

R

I had a pleasant stay with them. It was very easy to walk to the Wells Fargo Arena. I felt safe there considering I was solo.

Room was huge and very nice. Bed was okay, pillows were blah, I need to start bringing my own, room was very clean, we asked for a room on the top floor away from the elevator and was put on the 2nd floor by the elevator, walls were very thin and you could hear doors shutting all night, people laughing and talking outside the room because we were by the elevator, kids running above us, but all and all it was a good stay. I would stay here again, but bring my own pillow and make sure I call in and make my request known about the location of the room I prefer.

My stay is always pleasant and the rooms spacious