Overall Ratings & Reviews Smile Hotel Utsunomiya Nishiguchi Ekimae

Excellent hotel! Central location, quiet, clean, the best staff team make you feel welcome. Everything was just great! 10/10

The refrig. In our hotel room was not working, almost spoiling food that we had stored in it. Other than that, good location, staff and amenities. Thank you!

Good breakfast

Excellent place to stay

Great location and the friendliest of staff . The reception staff were faultless in every way.

Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.

Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .

Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.

Great location, but above all wonderful staff !

Check in was easy. Hotel was quiet and clean.

Great location & super breakfast buffet!

Great service, of convenience & friendly staff!

Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .

great location

寝るだけだったので施設に特に不満は感じませんでした。コンセントが浴室と遠いので鏡を見ながらドライヤーできなかったところは微妙でした。部屋の防音は問題なかった気がします。 同じ価格帯でマシなホテルが近辺にあるのでもう利用はしないと思います。 5時頃で混んでいたのか、チェックインに時間かかりました。

Close to the station and comfortable enough. Clean with friendly staff. Nothing exciting but convenient. Highly recommend for transit guests.

Very clean. Very friendly staff. Excellent house keeping. Excellent location to JR and Shinkansen

何も不便は、ありませんでした。

部屋は広いです。メーク落とし、ローション、乳液などはないです。

駅から近いところがよかったです。 静かでよく眠れました。