7.4
Pleasant
From 181 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.3

Meal

7.2

Location

7.8

Service and Facilites

7.6

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Traveler Reviews OYO 1293 Dei Residence Arjosari

Number of reviews per page
20
40
Customer reviews
Siti J.
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5.9
/10
Reviewed 154 week(s) ago
Not recommended for a long comfortable stay, but will do if you just need a place to sleep and clean. The sheets and the blanket were damp. There was no toilet tissue/paper either. You have to provide everything yourself. And you have to proactively ask them for password wifi and all. But that 's OK, you get what you paid for.
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SAMSUL
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6.4
/10
Reviewed 161 week(s) ago
Receptionist service is not friendly. There are no drinking water facilities.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Sorry for the problem you're having, Samsul! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Afuw Z.
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6.4
/10
Reviewed 168 week(s) ago
Hotel staff OK. The bathroom is lacking (no glass) Water is everywhere. Dirty spray has animals (caterpillars).
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Afuw! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Raenaldy Harsono
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6.0
/10
Reviewed 168 week(s) ago
Open the room right away, the situation is like this, it's not worth it
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Accommodation's Reply
16 Jun 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
Yoga B.
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5.1
/10
Reviewed 169 week(s) ago
Unfriendly, unprofessional service, inappropriate for other hotel services that are polite and friendly. Paid extra for 2 people but the room is like 1 person.
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3 people find it helpful
Maulidatul K.
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6.1
/10
Reviewed 169 week(s) ago
Udah nambah biaya buat 1 orang. Eh gak dapet bantal cuma dapet bantal kecil. Kecil banget kamarnya dan kamar mandinya, colokan cuma 1 itu pun dipakek tv. Tapi kalo cuma buat tidur doang dan ngirit. Okelah.
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dimas a.
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4.8
/10
Reviewed 182 week(s) ago
Disgusting bed and bathroom. Dirty room.
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Accommodation's Reply
05 Mar 2022
Hi, Dimas! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia
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Supri Y.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 191 week(s) ago
From the start, the lady was not greeted well, she was given the ugliest room. Even though I think it's good you know zonk
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+4
3 people find it helpful
Evan m.
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8.5
/10
Reviewed 202 week(s) ago
The place is comfortable all facilities function well.
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Edelbertus T. S.
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9.7
/10
Reviewed 206 week(s) ago
The rooms are clean and comfortable. Friendly receptionist. clean room,
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Muhammad R.
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6.0
/10
Reviewed 213 week(s) ago
Not clean and well maintained rooms and bathrooms.
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2 people find it helpful
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Mila A.
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5.1
/10
Reviewed 215 week(s) ago
Kamar mandi kotor dan bau. Tidak diberi kamper toilet.
1 people find it helpful
Pak Saiful
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6.0
/10
Reviewed 228 week(s) ago
bathroom shower is broken, room is creepy
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1 people find it helpful
Accommodation's Reply
12 Apr 2021
Hi Pak Saiful, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Fajar!
META C. D. S. S. S.
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6.0
/10
Reviewed 228 week(s) ago
I already paid via Traviloka at the price listed on Traviloka. And I also paid cash because I thought the payment for the room through Bengking Blon was successful. .. so I paid double the payment by way of bent at the price of the traviloka catalok and paid the cash .. so the point is this submission. I conveyed it was not true and a con artist .. thanks.
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2 people find it helpful
Accommodation's Reply
27 Mar 2021
Hi Meta, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Nur!
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Edelbertus T. S.
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6.5
/10
Reviewed 230 week(s) ago
The bathroom does not smell good, the water is jammed and doesn & amp; # 39; t come out.
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1 people find it helpful
Accommodation's Reply
24 Mar 2021
Hi Edelbertus, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Dewi!
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Maharoni H.
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8.5
/10
Reviewed 241 week(s) ago
The hotel is very safe, the rooms are clean and tidy, the location is quite. Very nice hotel.
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FADILLA S. A. K.
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5.7
/10
Reviewed 241 week(s) ago
The pillows smell like dirty toilets, the blankets smell bad.
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2 people find it helpful
QeQe J.
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6.0
/10
Reviewed 243 week(s) ago
The bathroom is dirty and the room smells bad.
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4 people find it helpful
Dwi A. S. W.
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8.5
/10
Reviewed 246 week(s) ago
The place is comfortable, clean but not hot water.
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Machput Machput
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6.0
/10
Reviewed 248 week(s) ago
dirty rooms, messy blankets like they have been used, the air in the room is humid.
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2 people find it helpful
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