9.2
Exceptional
From 1,049 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Atelier Playa Mujeres - Adults Only - All Inclusive

Number of reviews per page
20
40
Top reviews
Tanika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best all inclusive in Cancun hands down. Food top tier drinks top tier and rooms are amazing. No hacklers on the beach.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The grounds were impecable and the staff was exceptional. Both the food options and quality were high quality. All in all, one of the best resorts I have ever stayed in.
Krista
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property exceeded all oft expectations
Damian Roman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great 10/10
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff. Amazing food. Beautiful, clean property.
jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely perfect in every way
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We absolutely LOVED Atelier. We’ve been to Cancun many times and we’re done trying different hotels.
Sangwon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was the best service I have ever experienced. The staff are amazing.
JuTone
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property and grounds were amazing!
Tyler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect
yue
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best resort I’ve ever been to in my life
MICHELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.
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Toni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff. Nala made us feel so welcomed.
Alina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I booked this resort for my honeymoon and I couldn't be happier. I booked a 5 day stay, and at EVERY moment, the personable staff truly made everything perfect for us. I couldn't have asked for a better trip. We love Atelier and will be back!
Andrea
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Restaurants and food quality was great! Service staff also great.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

High end, high buck resort but worth EVERY penny. It was the best week ever where we all felt pampered. Some of these all inclusive resorts aren’t able to do everything well including the food. Not this place- the food is QUALITY and INCREDIBLE! The only negative comment I have is the beach and pool areas. The same ignorant antics by guests goes on- saving all the seats and lounge chairs. It was difficult to find seating on the beach and by the pool. Often the chairs were empty, but had a towel and t-shirt or book on them so essentially “saved”. I managed to grab a beach chair one morning to watch the sunrise and a woman came out and “saved” eight lounge chairs next to me. Later that day when I went back to the beach to swim, I couldn’t find an open lounge but her “saved” chairs were there and they were still empty!! There is a notice that states “your personal belongings will be removed in one hour” but I NEVER saw this happen. Sad, how something so juvenile affects your ability to enjoy the beach and pool, but some people…nonetheless, I would go back in a heartbeat. No worries tho. I’ll “never” save a seat. I like everyone to have an opportunity to enjoy. Perhaps Atelier should actually enforce this rule and maybe have someone assist with seating? Just a thought! So, you didn’t want to submit my review? According to your rules it meets criteria. There is NO profanity. It doesn’t mention prices and it certainly doesn’t give personal information. Your reviews are FAKE‼️
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Devin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I just returned from an absolutely incredible stay at Atelier Playa Mujeres, and I’m already dreaming of going back! This resort is a slice of heaven on earth, and every single moment was pure perfection. The staff was phenomenal—friendly, professional, and genuinely invested in making our stay unforgettable. I have to give an extra special shoutout to MariJo by the pool—she was an absolute superstar! Her radiant smile and infectious energy lit up our days, and her attentiveness was unmatched. Whether it was bringing us perfectly timed cocktails or ensuring we had everything we needed to relax, MariJo made pool time an absolute delight. She’s a true asset to the resort! The resort itself is a masterpiece. The design is sleek and modern, with stunning ocean views that took my breath away every single day. Our room was a sanctuary—spacious, beautifully appointed, and spotlessly clean thanks to the housekeeping team’s exceptional work. They didn’t miss a single detail, from the perfectly made bed to the pristine bathroom, and it felt like walking into a fresh, luxurious retreat every time we returned. It’s rare to find such consistent, top-notch room cleaning, and it elevated the entire experience. The food and drinks? Out of this world! Every meal was a culinary adventure, with an incredible variety of options that
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James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible resort all around. My only gripe is how the resort is setup. Long walks everywhere and the buildings aren’t connected on every level making getting around difficult
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had the most amazing time! All the food was outstanding, as were the beach and pool. A true, luxurious getaway with plenty of activities to keep you busy (or not). Will definitely be back!
Jeff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was amazing and attentive. Food was great. Layout of resort beautiful. Quiet pool, roof top pool and main pool were are great for different vibes.
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