Overall Ratings & Reviews The Ritz-Carlton, Pune

Exceptional customer service , they know that the customer is the most important and making the customer feel good they will get repeat business , definitely hooked now !

Everyone is very helpful & friendly

The Ritz is a great hotel and the Executive lounge really needs to improve on staff and the variety and range of snacks. Also the prior resevation of seats is not acceptable if each guest is not informed. My suite was great and the cleaning staff where excellent .

Really incredible service with well-trained courteous friendly staff

We always love returning back to Ritz Carlton, Pune. One our most favourite property in India with the best hospitality team and extremely helpful with children.

Hotel is always good but breakfast is poor

Ritz Carlton Pune was excellent. The hotel, the room, and the ambiance was excellent. Service was great and the breakfast brunches were fabulous. The food quality is excellent compared to other hotels.

Simply awesome

Great 5 star luxury hotel. Amazing service and. Breakfast buffet. Staff are attentive and pool is amazing. A nice safe sanctuary to escape from the hustle and bustle of Pune.

Great staff, food and very spacious rooms. A 5-star property that lives upto its billing.

Staff were absolutely perfect - helpful but not bothersome. Breakfast was the best I had in India. The room was clean with everything a first time traveler to India could want including a shaving kit and toothbrush. I will never stay anywhere else in Pune.

Staff was amazing!’n

Fantastic staff, go out on a limb to make you feel welcome. Excellent ambiance, great value for the money.

My parents stayed here for a night and had an incredible time. The food in the club lounge was excellent and the service was absolutely best in class. The suite was very well appointed and the view of the golf course was an excellent cherry on top. 11/10 would recommend. My compliments to the GM.

Excellent hotel and service

It was excellent ty so much ritz carlton and rishab was very helpful and made our day so special

The room is very well designed. We really enjoyed our stay. What sets this property apart is the food- the culinary experience is exceptional.

We had a excellent stay and every one was so helpfull and polite Reha at gust relations prearranged everything for us Masi and team also surprised us with there kind gesture The service and food at the restaurants were par excellence Thanks u team Ritz Carlton for a dream stay

We stayed here for a work trip and everything about the hotel is great - from the lovely sized rooms, to the service, the roof top bar, the breakfast, everything. I've stayed at a few places in Pune and this is definitely one of the better ones.

Everything from check in to check out was smooth. Maintaining the Ritz Carlton standards.