Overall Ratings & Reviews Phong Nha Mountain House

Một chuyến đi hơn cả mong đợi, home xinh xắn, anh chị chủ nhà rất nhiệt tình, dễ thương, gần điểm đi chơi

I booked a room for two nights from 3/6-5/6. And you were told that the hotel was being repaired, so we were told to stay at your sister's house temporarily. It was too late, so we temporarily accepted it, but it seems that you guys thought we were too easy, so the next 2 days didn't have a meeting or problem solving. Because: the hotel I booked has a completely different quality from the room I stayed in. The room was not cleaned, did not send more towels or water? Of course, the hostess there is still very sweet. But what I want is for you to have a solution for this, not to be silent so that customers feel disrespected and give bad reviews about your hotel.