Overall Ratings & Reviews Ker San Telmo Hotel

Very professional and helpfull. Very clean rooms and overall very nice hotel. I'll stay here again when I go back.

Clean and comfortable. Friendly staff. Good location.

The staff (front desk and restaurant) were really nice/friendly/helpful. This hotel is perfectly located for easy convenience to public transportation and/or walking distance to tourist attractions (San Telmo neighbourhood). The room is simple and functional, and clean.

The electronic room key stopped .. flat battery. Another day later room key lost its id!..had to be redone. Staff always courteous & nice. Hand towel and bath floor mat missing..had to go back to reception about this as well as the room entrance problems..but staff were v quick to remedy problem. Street had many sleepers at night.. some abusive. No public transport info on how to use them missing tho many buses ran but where to?? Key item for me was swimming but hotel pool not heated or neat..disappointing. Restaurant menu did not show prices for lunch…but food for breakfast was v good

Average hotel in okay condition. Spoke English at check in which was helpful. Breakfast was adequate but not great. Beds fine. Nothing fantastic. If it was a Hampton inn in the USA I’d say it was under expectations. Price was too high for the quality of property. There are better hotels for the money. Location was fine in a safe area. Long walks to most attractions or necessary cab rides, tho close enough to plaza mayo for walking. Pool small. No fitness area. Also, they forced us to book another room for extra $50/night because we had 3 kids. This made it a $200/night hotel. We did it because of no other options, but definitely not worth $200/night.

Explanation

Mediocre staff. Not recommended

El hotel está bien ubicado a 15 min de puerto Madero caminando donde puedes pasear y disfrutar de buenos restaurantes a pocos pasos también de san Telmo donde lo puedes explorar de la mejor manera. El hotel cuenta con buenas habitaciones amplias y espaciosas, con buena limpieza, un pequeña piscina que está buena para los días de calor en verano. Lo malo el personal del hotel es muy despota, poco amable llegamos a las 6 am de nuestro viaje y nos trataron muy mal en el lobby, para pedir una cuchara te la cargan a la habitación con costo o tienes que devolverla en ese momento, son poco amables y dan la sensación como que uno se fuera a robar las cosas, me he hospedado en varios hoteles en todo el mundo y jamás me ha pasado eso, es un aspecto a mejorar ya que tienen una bonita infraestructura pero es muy incómodo el servicio, falta de hospitalidad

Clean rooms and common areas. Helpful staff. Breakfast buffet was good. Room had a good bed with crisp sheets. Staff ordered taxi that met our needs.

I stayed for an extended time, 22 days, and have no problem recommending this hotel to anyone! The entire staff is very kind and helpful. My biggest issue is that I don't speak Spanish very well and everyone was courteous and helped me muddle through my communications. I highly recommend this hotel - the staff makes it a great experience!

good place

Great accommodations. Only negative was that all the pillows were hard. We stayed the night before at the Hilton (because friends were saying there) and it was three times the price and breakfast was not included. The only real difference was the Hilton had a very expansive lobby and bar.

For our short one night stay the airport shuttle pick was good (arranged through WhatsApp) and was given a complimentary room upgrade. Comfy bed and pillows.

Everything was very easy and smooth. Staff was great and very efficient. We would stay there again

Friendly staff, clean room

Everything within the control of the hotel was excellent.

I was delighted with Ker San Telmo Hotel - the location was excellent, near Plaza de Mayo and the charming San Telmo neighborhood. Front desk staff was great, room was clean, quiet and comfortable, and the included buffet breakfast was excellent. No complaints!

Update the room

A good location, breakfast very repetitive, Wi-Fi in the room was virtually nonexistent which was very annoying 😡

The location is walkable to Plaza de Mayo, The yellow hop on-off bus stop just around the corner. The room is big and quiet. The staff very helpful.