Overall Ratings & Reviews DoubleTree by Hilton Celaya

Very clean and quiet

Es un hotel súper lindo y cómodo; sin embargo dos pequeños detalles. El piso de la ducha se ve “manchado” necesita limpieza profunda, igual que uno de los tapetes del lobby… por lo demás es espectacular!

Al llegar al hotel me dijeron en el check in que incluía desayuno. Al día siguiente que bajo al restaurante y me comentan que si está incluido. Al pedir la cuenta me llegó el ticket como cortesía sin cobro. Al salir del restaurante me regresaron pidiendo que pagara ya que fue un error. Sin problema lo pagué porque estoy consiente que no pagué tarifa con desayuno, pero fue muy molesto que me dijeran el recepción y restaurante que estaba incluido y me hicieran firmar el consumo sin cobro.

Very nice place

Excellent place

Nice property to stay

It was too noisy the whole night , Room service very poor.

Safety

Todo excelente muy bonito el Hotel

Great

El mejor hotel de la ciudad sin duda.

Everything was great , the room and the staff. The only thing was our room keys (3rms total) did not work upon re entry as we were getting back from a wedding , with bride and all, not the end of the world but not the best way to end the night.

A special thanks to Isabella (restaurant) and the entire hotel staff for accommodating our needs each and every time we stay here!

The staff is amazing, awesome customer service

Safe, awesome customer service, we traveled from Phoenix for a wedding and they worked with us on a early check-in, so nice of them, we are greatly appreciated and will recommend to all of our friends and family

Nice !

I love this hotel this the best hotel in celaya

Love it very comfortable, clean food is delicious. No complaints about this place highly recommend

Hotel hallways and hotel rooms smell awful. Could smell better like odorant or cleaning products.

The hotel and restaurant staff was serviceable, attentive and kind. The hotel amenities are ok. Pretty hotel but smells kinda weird. Hotel hallways smell awful the moment you step out of the elevator and the room smells off.