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Traveler Reviews Hotel O Papakoel
Number of reviews per page
20
20
40
40
Customer reviews
S***D
Business
10.0
/10
Reviewed 42 week(s) ago
Close to USU, many food stalls around the inn
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S***D
Business
10.0
/10
Reviewed 42 week(s) ago
Close to USU, many food stalls around the inn
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1 people find it helpful
S***D
Business
8.1
/10
Reviewed 43 week(s) ago
1) Overall, it's very comfortable for just sleeping. 2) The service is far from being smiley (no smiles, greetings, or greetings). 3) They only offer ready-to-drinks. 4) However, there are many food stalls across from the inn and in the surrounding area.
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1 people find it helpful
M***r
8.5
/10
Reviewed 51 week(s) ago
Awesome. Thanks for the information and service too.
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1 people find it helpful
Y***i
8.2
/10
Reviewed 81 week(s) ago
friendly staff, standard price according to quality
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P***I
5.4
/10
Reviewed 83 week(s) ago
There were no towels, no trash cans. There were lots of stains on the sheets. The pillows smelled.
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2 people find it helpful
t***g
5.0
/10
Reviewed 99 week(s) ago
Dirty dirty place. The OB is lazy. The towels were black for a long time.
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6 people find it helpful
TK
Teuku K. H.
5.1
/10
Reviewed 120 week(s) ago
Bad service. Resepsionis gak ramah. Kamar mau kali. Kamar mandi bau pesing, padhl katanya baru dibersihkn. Tempat tidur sprei dan selimut kayak gak diganti cuma dirapiin. Handuknya yang hitaman kyaknudh gak layak pakai. Pokoknya nyesal kali nginap di sini
1 people find it helpful
Maya A.
6.1
/10
Reviewed 122 week(s) ago
Lantai kamar mandinya licin dan berlumut. Fasilitas tv tidak bisa digunakan. Sudah koordinasi dengan karyawannya katanya memang lagi rusak semua. Memang penginapan sekelas oyo tidak bisa berekspektasi lebih sih.
1 people find it helpful
IH
Ihsyani H.
4.8
/10
Reviewed 126 week(s) ago
Broken sink, dirty bed sheets, uncomfortable.
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1 people find it helpful
Agus S.
5.8
/10
Reviewed 175 week(s) ago
The receptionist's service was very, very annoying, ordered a room in the application, we were treated like insurance patients, given a room with a problem. The plug doesn't work and the closed faucet leaks.
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5 people find it helpful
VP
Velly P. J.
4.8
/10
Reviewed 196 week(s) ago
Very bad service. The hotel is also not clean.
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1 people find it helpful
KW
Kartika W.
8.5
/10
Reviewed 204 week(s) ago
Even though the lights are yellow and there are no windows, it's comfortable to stay here
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Accommodation's Reply
14 Jul 2022
Thank you for your appreciation, Kartika! We look forward to providing you with consistent service every time. Greetings, Jane!
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YS
Yosef S.
6.2
/10
Reviewed 215 week(s) ago
Kamar mandi kotor dan bau dan ada bocor pada selang kamar mandi yang mengakibatkan lantai basah dan licin.
1 people find it helpful
Accommodation's Reply
12 Apr 2022
Sorry for the hassle you faced, Joseph! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Maya A.
6.7
/10
Reviewed 218 week(s) ago
The room is really damp and smells musty. So the air is not fresh. The water flow is also very small. Very rarely does this happen. Please staff, maybe they can double check the facilities or the condition of the rooms properly. Thank you.
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3 people find it helpful
Accommodation's Reply
19 Mar 2022
Sorry for the trouble you're having, Maya! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Hello, Ivy
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DN
Dendri N. I.
6.0
/10
Reviewed 221 week(s) ago
The room smells musty. Towels also smell musty. Used to make the body itchy. Pillowcases and bed linen also smell musty.
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2 people find it helpful
Accommodation's Reply
02 Mar 2022
We?re sorry to have you disappointed, Fiko! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Kistanto!
Maya A.
9.7
/10
Reviewed 222 week(s) ago
The condition of the room is really clean. And the towels are not torn either. Soap is still facilitated. Even if you bring your own soap. The place is comfortable too.
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1 people find it helpful
Accommodation's Reply
23 Feb 2022
Thank you so much for the wonderful rating, Maya. Be assured, we?ve marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Kisno!
Maya A.
6.0
/10
Reviewed 233 week(s) ago
Are the sheets really changed every day? Because my body itches.
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2 people find it helpful
ANGELA ANGELA
6.1
/10
Reviewed 237 week(s) ago
The service room is bad. No mineral water, tootbrush, soap and shampoo in the room. Even Towel for shower also not ready inside room need to ask to receptionist first.