I have paid via the application and according to the price of the application, until the hotel is charged an additional fee per night. Very dissatisfied, felt cheated by Karen and charged a large additional fee per night. Facilities are not good, no hot water, toothbrush, noisy AC and broken TV. As a newcomer and staying here, I am very dissatisfied, and hopefully the tourism office will take action on lodging like this. Because this is very detrimental and deceives tourists or those who stay at this hotel.