Several things that must be addressed: 1. The sheets are not replaced, even the pillowcases are not there (I was itching all night) 2. The bathroom has not been cleaned, still like used. 3. no room facilities such as toiletries (except towels), tissue, mineral water. 4. floor not cleaned, dusty. 5. every 7 am the wifi is turned off / changes the password without notifying the customer. 6. the room is not cleaned when the customer leaves. 7. The door handle is broken, and there are no additional locks. 8. the guard did not respond well, instead he was left to sleep. Please pay attention to the things above. thanks.