8.1
Very Good
From 940 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.3

Service and Facilites

8.2

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Collection O 16 Vittoria Residence

Number of reviews per page
20
40
Customer reviews
Adika P.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 68 week(s) ago
Makin lama tempatnya makin gak ke rawat. Kotor, jorok, fasilitas buruk.
Find this review helpful?
Suci R.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 70 week(s) ago
Parah banget baru kali ini dapet kamar bau, kasurnya kayanya sprainya jarang dicuci yah jadi keliatan mash banyak noda nya udah gitu dapet handuk 1 doang, ga dapet 1botol minum free sikat gigi juga ga dapet 😭. Ditambah sofa nya ga pernah dibersihin kayanya pas duduk pda gatel. Jadi kapok ga mau lagi deh cek in di super oyo collection. Tolong ya diperbaiki lagi dong walaupun murah seengganya jangan mengecewakan gini. Pelayanannya sih bagus ya resepsionis ramah.
Read More
1 people find it helpful
Marta M.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 70 week(s) ago
Parah sih ini penginapan. Jauh dari kata layak. Kecoa dimana mana. Sprei kotor. Sarung bantal dekil. Anak kecoa berterbangan. Tanya reseptonist, mas kamarnya banyak kecoa. Santuy dijawab emang begitu bu. Gak rekomen sih kali yang urgent pgen istirahat.
Find this review helpful?
Lutfi R.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 70 week(s) ago
Kamar Gelap, Tembok ada yang bolong, Ubin kotor, sprei dekil banget. Tidak ada keset kaki diwc. Tidak ada handuk dan sabun di kamarmandi. Mohon diperbaiki
Find this review helpful?
razkha f. p. h.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 73 week(s) ago
Tolong spray diganti, kebersihan dan kerapihan itu wajib untuk tempat penginapan yaa.
Find this review helpful?
06 Isnatyn y. q. Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
Hotelnya sangat nyaman, pelayanannya ramah worth it banget pokoknya.
Find this review helpful?
Muhammad A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
Saya stay tgl Sabtu tgl 6 Januri, pertama hari itu ga ada Handuk, ga ada air mineral ga ada sikat gigi juga tp pelayanan dan kebersihan bagus.
2 people find it helpful
Angga m.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 73 week(s) ago
Kamar mandi rembes jadi becek kemana mana, ada kecoa ruangan bau lembab.
1 people find it helpful
bunga
icon-origin-TRAVELOKA
5.5
/10
Reviewed 74 week(s) ago
Nginep kemarin itu sempet pindah kamar karena kamar sebelumnya spreinya kotor banget banyak bercaknya ntah itu apa, terus lampu kamar mandinya mati, otomatis saya minta ganti kamar karena saya bawa anak kecil, terus kamar selanjutnya hampir sama didalem kamar ada bekas slaiolai di atas mejaa plus plastiknya, tapi ya udhlah kata suami saya yang penting lampu kamar mandi nya nyala aja.
Read More
Find this review helpful?
Rifky R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
Pelayanannya bagus, tempatnya juga bagus.
1 people find it helpful
Edson C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 74 week(s) ago
Kebersihan sangat kurang. Banyak kecoak.
Find this review helpful?
Bella G.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 75 week(s) ago
Padahal sering kesana, tapi baru kemaren dapet kamar yang kurang bersih, sprei kotor, kamar bau asap rokok, kamar mandi bocor kerannya.
Find this review helpful?
Dedek A. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 75 week(s) ago
Sofa jelek, pintu jelek, tembok jelek, kamar mandi jelek, penerangan kurang, sarung bantal dan sprei seperti tidak pernah dicuci atau diganti, Lantai kamar seperti tidak pernah di sapu dan pel, wifi tidak bisa connect. Entah apa yang ada di benak pengelola untuk memberikan kamar seburuk ini ke pada tamu dengan embel embel bintang 3. Tidak pantas disebut bintang 3, Ini terakhir kalinya menginap di sini. Sangat buruk. Foto terlampir.
Read More
+2
1 people find it helpful
I
icon-origin-TRAVELOKA
4.5
/10
Reviewed 78 week(s) ago
This is a hotel with nothing in order. There are many things you can't enjoy: 1. Wifi in my room doesn't work. 2. The gym requires shoes. I seem to be a member of a gym somewhere else, no one takes issue with my footwear. 3. When I stayed the swimming pool couldn't be used, it was being cleaned. 4. The TV in the room also doesn't work. So, please look for another place to stay, it's okay if it's more expensive.
Read More
Translated by Google Icon
See original
Find this review helpful?
muhammad r. e.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 78 week(s) ago
My experience of staying here was that at first it was clean, okay, but as I stayed here more and more, the cleanliness became less. Tiny little cockroaches everywhere. Dirty mattress and pillow spray. Please keep it clean 😇.
Translated by Google Icon
See original
Find this review helpful?
Heristian
icon-origin-TRAVELOKA
6.0
/10
Reviewed 80 week(s) ago
The subscription TV was blocked by the provider because he had not paid the bill. Don't worry about towels and soap, there aren't even any trash cans or tissue. There is not enough lighting and the room is dirty.
Translated by Google Icon
See original
Find this review helpful?
Qhorylestari
icon-origin-TRAVELOKA
6.2
/10
Reviewed 82 week(s) ago
The 20th floor has lots of cockroaches. Towels and toiletries are not available.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Lulu S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 82 week(s) ago
I don't understand, every time I come here (which I've been coming back and forth for 2 years), I pay hundreds of thousands just to change the sheets. Towels and toilet mats were not provided before checking in, drinking water was also not available, the reason was that it had not been restocked. Toothbrush, no soap. There were lots of baby cockroaches in the toilet, the stains on the bed sheets and pillows were really visible. Cigarette trash cans are also not replaced. The TV remote sometimes breaks. But super good service. Yes it's polite, yes the receptionist is assertive, yes it's not fast either, but if on WA you'll definitely reply. I often request a room and they are ready. That's all. The facilities are not very good.
Read More
Translated by Google Icon
See original
Find this review helpful?
Nur K. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 83 week(s) ago
There are no towels & soap, there are no bathroom mats, you have to ask for them to be given them, lobby and swimming pool security are not friendly. The room floor is dirty. The frame is porous.
Translated by Google Icon
See original
Find this review helpful?
Jason H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 87 week(s) ago
The AC was cold for a long time, the room was dirty, lots of cockroaches.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40