Overall Ratings & Reviews Radisson Blu Azuri Resort & Spa

The first question asked at check “how & who did you book with? I said Expedia & we didn’t get the same service as those booked directly with Radisson! No cold towels, very slow mediocre experience compared to others! We had the only one bedroom private pool villa, it was nice, spacious, the pool was wonderful but a lot of black mold in the shower that they did nothing about after we asked them to remedy it on 2 consecutive days, we had a hornet nest they did remedy. The suite had no ice bucket or umbrella (no big deal) but they treated us as if they didn’t believe us and insisted on checking themselves to see, sheets and towels were old & worn, full of balls, pillows need to be replaced or restuffled, mattress is tired, the value is not there for the price of this suite compared to other smaller private pool rooms! The food was our biggest disappointment, we chose this hotel as they said they could provide dairy free and gluten free diets but it lacked choice, would wait for an hour for GF/DG crepes, no desserts, breakfast buffet was good, dinner buffet was dreadful, repetitive, on weekends when locals stay the food was much better quality & variety! No bananas, no lettuce for salads, many excuses including the cyclone (lol), it had nothing to do with it!!! Half board is a joke! NO drinks included, not even basic water, Nespresso in room is ‘chargeable’ as is everything!!! Would not stay here again! Many other choices for better value on the island!

Really enjoyed our stay, relaxed atmosphere. Was isolated.

Everything was perfect except miss sheetal at the reception lacks customer service skills. I was a resident of the hotel for 2 nights and on my last night at the hotel my elderly parents who cannot walk comfortably, i decided to accompany them to their room. She told me not to accompany my parents because its the company policy that strangers do not need to have access to other client’s room. My mom told her both are my daughters are residing in the hotel even that she insisted not to accompany my parents whereas it didnt create any problem when my sister checked in on the same day and i accompanied her. Also, my parents could have been given a ground floor room instead of a first floor room. But overall our stay was a nice experience.

Everything was wonderful

It was great

Modern comfortable rooms. Good food options. F&B staff provided warm friendly service. Great service from the manager who went above and beyond to resolve a check-in issue. Would rexommend if you are in this area.

Amazing experience, the spa was great and staff so friendly

Great overall stay here at the Radisson Blu Azuri. There are restaurants within the hotel grounds and small cafe and shops to buy snacks. Staff are friendly, especially Ramesh and the chefs who were very accommodating with making vegan friendly food for us. There is a good variety of food during the breakfast and dinner buffet, and includes vegetarian and non vegetarian. Each evening is themed with different cuisines so you are not getting the same every time. House keeping was a little slow as had to remind them to take the plates away from the room and provide water bottles. Evening entertainment was also great and varied with live music and dances, although it does get cold at night as the hotel is situated right outside the ocean.

Bad food, bad experience, bad hotel service

We had a wonderful stay at the Radison. The staff is wonderful, the food was good and the kids really enjoyed the water sports. We travelled around Mauritius before we came and have to say that the beach is not as nice as other places because of the river. The water is not clear light blue, more dark and unclear, which didn’t bother us as we stayed in other places already but if this is your only place make sure you leave the resort and see the magnificent beaches Mauritius has. We had a really relaxing stay and it was a great end to our Mauritius adventure!

not as we expected

The hotel has everything on its site. Full of activities for children that can be babysitted for free. The service is just beyond all expectations. This side of the island is windy so you can kitesurf on the site. Noting around the hotel but we had a car and the hotel itself provides everything the guests might need or want.

Staff very friendly and helpful. Excellent food choice

We had an absolute stay!

Amazing resort, super friendly staff, excellent facilities. Wonderful place to relax for a few days

The service is terrible. Food is no better than the one in Cuba. If you don’t take the all inclusive be ready to pay around 10$ for a bad beer. They also charge for water at dinner (around 5$ per bottle) They really want you to pay for the all inclusive. Get a car so you can move freely the hotel is in the middle of nowhere and the water next to the beach won’t be higher than you knee.

Lovely hotel in pretty setting. Upgraded to a townhouse as we were 4 families which proved perfect for our needs BUT I think this did affect the service we received in terms of cleaning, sheet changing (with accidents from our little ones) provision of bottled water, etc. But Kid’s Club was very good, breakfast and supper buffets superb as in all Radisson Blu hotels, and the staff on reception were amazing - friendly, helpful, patient.

Location is a bit far off and exclusive with every facility you can ask for. The Hotel Management ensures to keep you pampered right from the time you check in till departure. Amazing, back to back activities are organised throughout the day to keep you engaged. You can spend 5 days at this property in Mauritius,being entertained without having to leave for excursions. Glad we had the Radisson at our rescue to make the most of our time, the day cyclone Fakir, hit the island closing down all outdoor excursions. Thoroughly enjoyed the existing theme dinner buffets and the experiences of star gazing and movie on the beach at nights.

Kids loved the kids club and the facilities

You can't fault customer service really; Mauritian are lovely people. Beach isn't great but there is an hourly shuttle that takes you to a beautiful lagoon where you can swim including with kids when the tide is low.