Traveloka (377)
Other sources (4)
8.8
Very Good
From 377 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.4
Location
8.6
Service and Facilites
8.8
People often mention about Senia Hotel Nha Trang
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Distance to City Center (10)
Room Space (10)
Staff Friendliness (8)
Bedroom (7)
Bathroom (7)
Ambiance (6)
In-house Restaurant (6)
Surroundings (5)
Accessibility (4)
Family Friendly (4)
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Traveler Reviews Senia Hotel Nha Trang
Number of reviews per page
20
40
Customer reviews
VT
Vo Thi N. T.
8.8
/10
Reviewed 1 week(s) ago
I stayed for 3 days and 2 nights, motorbike rental for 150k/day, room was quite clean, staff was friendly. I stayed in a room with a city view, it was very chill. 8/10
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TL
Thii L. T.
9.7
/10
Reviewed 4 week(s) ago
everything is ok -1₫ is a big bed but the mattress is for 2 single beds so lying on it makes my back hurt a bit :(((
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2 people find it helpful
n***g
6.0
/10
Reviewed 4 week(s) ago
Booked a room with a view but got a room without a view, the room area was too small making it cramped.
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5 people find it helpful
1***g
6.5
/10
Reviewed 4 week(s) ago
The food is not diverse and after eating it is easy to get diarrhea or constipation.
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1 people find it helpful
T***A
9.7
/10
Reviewed 5 week(s) ago
Clean, new rooms. Enthusiastic staff. Food buffet is quite diverse. Near the beach but quite far from the center.
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NH
Nhơm H. H.
Staycation
10.0
/10
Reviewed 7 week(s) ago
Cute, luxurious, cheap and has a great sea view. Enthusiastic and friendly staff, delicious breakfast buffet with a variety of dishes
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3 people find it helpful
P***n
Staycation
9.3
/10
Reviewed 8 week(s) ago
I stayed here for the second time and will definitely come back again. Everything was ok except for the breakfast buffet at the restaurant. The taste was okay but the dining experience was not good. The waiter hurriedly cleared the table when we had not finished eating yet, the food was still on the table and we were still eating right there.
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2 people find it helpful
T***n
6.5
/10
Reviewed 8 week(s) ago
The air conditioner doesn't work, the room is very hot, the refrigerator is not cold, the bathroom has poor drainage.
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4 people find it helpful
LN
Liêm N.
10.0
/10
Reviewed 9 week(s) ago
My 3 days 2 nights experience here was wonderful. If I come back to NT, I will still visit the hotel again. Thank you very much.
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4 people find it helpful
G***t
6.5
/10
Reviewed 9 week(s) ago
The daily housekeeping staff usually cleans quite sloppily, the location is far from the center. Nice view, relatively affordable price
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HM
Huynh M. T.
9.4
/10
Reviewed 10 week(s) ago
Been here many times so found it very OK
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1 people find it helpful
Pham N. P. u.
10.0
/10
Reviewed 11 week(s) ago
The room is clean but a bit small, the view is beautiful. The staff is super cute, the food is delicious. I will come back hihi
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2 people find it helpful
K***u
Staycation
5.6
/10
Reviewed 12 week(s) ago
When booking, the room had a sea view but when checking in and looking at the bill, it had a mountain view. I don't know how travel does business but downgraded the room for the guest. The hotel did not support changing the room for the guest while I had taken a photo of the proof when booking. The hotel did not handle the problem but told the guest to contact travel to handle it themselves. I paid for a sea view but got a mountain view, but I couldn't get through to travel. THANH THUY, the hotel manager, handled the problem poorly. In addition, the receptionist and the room attendants were lovely.
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3 people find it helpful
Accommodation's Reply
19 May 2025
Warm greetings from Senia Hotel!
First of all, the hotel would like to thank you for taking the time to share your experience staying at the hotel. We are sorry to hear that you have encountered some inconveniences during your stay.
After reviewing the incident, the hotel would like to share more clearly as follows: From the moment we received your feedback, the hotel tried to support you as much as possible by checking your booking information, contacting the partner and sending a confirmation email. The partner also responded that you booked a Deluxe City View room - exactly as the information displayed on the voucher.
The final step is to contact the partner Traveloka directly for further processing, however, since you cannot call the switchboard, the hotel has provided full contact information for Traveloka support so that you can work directly.
We look forward to receiving your sympathy because the hotel has cooperated and supported to the maximum extent possible. Once again, thank you and hope to have the opportunity to welcome you back in the future for a better experience.
Best regards!
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NC
Nguyen C.
Staycation
9.7
/10
Reviewed 14 week(s) ago
Been here 3 times. Always satisfied. Professional. Good quality for the price.
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4 people find it helpful
H***H
8.7
/10
Reviewed 14 week(s) ago
Beautiful room, spacious, great view, if you want to go out in the center, it's a bit far ☺️
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2 people find it helpful
D***H
Staycation
8.5
/10
Reviewed 15 week(s) ago
I stayed in a room on the 16th floor with a very nice view. In the morning, at NT, from 5am, there was a beautiful sunrise.
The toilet has a very strong water flow but the floor design does not drain well, so the water stagnates and then it smells very bad.
The bed is soft but the 2 mattresses are always crooked.
But in return, the room is very nice, the facilities are adequate and clean, so I will definitely come back.
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2 people find it helpful
Nguyen T. T.
10.0
/10
Reviewed 20 week(s) ago
all the best snanmaambfjdjjwnnws
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4 people find it helpful
DT
Do Thi T. H.
9.7
/10
Reviewed 21 week(s) ago
Clean hotel, fragrant, nice room, near the beach, friendly and enthusiastic staff, reasonable price. Will come back
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6 people find it helpful
TN
Tran N. Y. N.
8.1
/10
Reviewed 24 week(s) ago
HK staff are friendly, hope next time I come back the room will be cleaner.
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9 people find it helpful
TN
Tran N. Y. N.
8.4
/10
Reviewed 24 week(s) ago
The hotel is ok, I have stayed there many times. I hope when I come back, the hotel will improve the service even more.
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3 people find it helpful
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