Overall Ratings & Reviews Protea Hotel by Marriott Benin City Select Emotan

The rooms are getting old and stuffy with stains on the sink and around the toilet. Mosquitoes in the room and the toilet doesn’t smell nice at all.

The staffs made our stay warm. The breakfast menu was comprehensive and delicious. I especially enjoyed the freshly made watermelon juice. I slept soundly in my bed too. Thumbs up to the entire management.

The Espresso machine was down, and that was something I was looking forward to. The star were great and very attentive

Good

I had a great experience staying at Protea Benin City. The staff were professional. Checking in and out was smooth.

Property has been managed well over the years. However the use of rugs on the corridors leading to the rooms should be reconsidered so the public spaces can smell fresher

Property will cancel your reservation and will not refund original booking even if you check in the next day. I have had to pay for two hotel rooms for 5 night stays each but I only stayed in one hotel room.

Awesome!

very nice

Beautiful hotel . Check in was easy and convenient. Travelled July 2024 for 2 nights. I will definitely return.

The hotel is old and needs to be remodeled. The staff are top notch and go out of their way to accommodate your every need. I felt secure throughout my stay, other than the outdated rooms, this is the best hotel in Benin for now.

The Protea Hotel will be my choice for stay in Benin moving forward. The showers were always hot & air conditioner, always cold. The staff was extremely accommodating and prepared to help or offer guidance. The beds could be softer but that’s the standard in the area. I always felt secure about my belongings during my stay. The cleaner was an absolute pleasure every morning, offering new sheets & towels at request. Overall a great stay. Be sure to try the grilled catfish & the ice cold Heineken on draft.

The staff need more training. Restaurant needs to put their things together as everything you order is not available. The worst part is they will take the order and be back after 30 mins to tell you is not available. The rooms are clean and good.

great hotel

My stay at the hotel was very comfortable and I enjoyed the hotel service

Good experience

Okay

Generally, the staff were responsive, respectful; the were well dressed and groomed. The hotel was clean. Everything was generally on top of the line. Excellent, I will say. Please keep it up.

Likes... good food, friendly staff, free parking, WiFi. Deslikes- persistently pungent smell in the hallways and staircase. Needs to be addressed! My 3rd visit in the past 4yrs and will not be staying there In my next visit, smell was so much worse this time around!!! Huge sum of money went missing and management was going to investigate and get back to me but that didn't happen.

Quite courteous staff. The hotel is quite and in a serene environment. Had my breakfast by the poolside