8.7
Very Good
From 3,757 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Bigland Bogor Hotel Powered by Archipelago
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Staff Friendliness (215)
Ambiance (199)
Bedroom (192)
Distance to City Center (186)
Bathroom (174)
Hotel Area (168)
Wifi (158)
Room Space (158)
Taste (157)
Variety (147)
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Traveler Reviews Bigland Bogor Hotel Powered by Archipelago

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40
Customer reviews
Ananda R. A.
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Business
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8.5
/10
Reviewed 5 day(s) ago
Bigland Hotel Bogor is located in a fairly strategic area, although it’s tucked a bit inside a residential neighborhood. On the bright side, this provides a quieter and more peaceful environment compared to hotels located on main roads. The hotel is conveniently close to Pakuan University and just a short walk from one of Bogor’s well-known and bustling coffee shops. The lobby area is quite unique, as it is located in the basement—definitely something different from most hotels. The room was decent and comfortable, offering a pleasant stay. Overall, Bigland is a recommended option for anyone looking for accommodation in Bogor City.
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Accommodation's Reply
08 Aug 2025
Dear Ananda R. A. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are delighted to hear that you found our location strategically positioned within a peaceful residential neighborhood, allowing for a tranquil stay away from the hustle and bustle of main roads. We appreciate your recognition of our proximity to Pakuan University and local attractions, such as the bustling coffee shop nearby. It is wonderful to know that these conveniences added value to your experience with us. Your comments regarding our unique lobby design are also greatly appreciated; we strive to create an atmosphere that sets us apart from other hotels, and it is gratifying to see that this resonated with you. Furthermore, we are pleased that you found your room comfortable and conducive for a pleasant stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Bogor City. If there is anything more we can do for you or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon! Warm regards, Christ Deo Giovanni Front Office Manager
Eka
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
I came here alone because my mind was really messed up, my intention was to let it all out and calm down..and it turns out staying here was the right choice🫶🏻 the atmosphere was very calm as I expected, the access was quite easy & the check-in & check-out process was also not complicated. The room was clean, complete and comfortable. The breakfast choices were varied, not that many, but delicious😊🥰 Next time I will stay here again but in a better mood✨hihi
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Accommodation's Reply
08 Aug 2025
Dear Eka A. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and good service from our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Nur A. S.
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Leisure
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9.6
/10
Reviewed 1 week(s) ago
The breakfast wasn't very tasty, the pasta tasted floury, bland, and the menu variety wasn't as complete as usual.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Nur A. S, Thank you for taking the time to share your feedback regarding your dining experience with us at Bigland Bogor Hotel. We sincerely apologize that our breakfast offerings did not meet your expectations, and we appreciate your feedback regarding the pasta dish. We strive to provide a diverse and delicious menu, and we apologize that you found the pasta bland and flour-like. Your feedback regarding the limited variety of our menu is also noted, as we strive to offer a wide selection to suit everyone's tastes. Please be assured that we take all customer feedback very seriously, and I will share your observations with our culinary team for their immediate review. Our goal is always to improve the guest experience, and your feedback is invaluable in helping us achieve that. We hope you will give us another opportunity in the future so we can serve dishes that reflect our high standards. Best regards, Christ Deo Giovanni, Front Office Manager
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N***o
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
The hotel is located near Padjajaran, a little bit in, with complete facilities and quite luxurious, the price is according to the facilities, kids friendly, the service is quite good, the staff is friendly, the food is varied, quite tasty, the only minus is the room that was booked yesterday, it is not soundproof if people pass by the corridor, chatting is very audible, and in the front room I was inside, chatting was also audible from outside,
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear N*o, Thank you for taking the time to share your feedback regarding your stay at our hotel, Bigland Bogor Hotel. We are pleased to hear that you found our location convenient and enjoyed the comprehensive facilities we offer. It is gratifying to know that you appreciated our child-friendly environment, as well as the quality of service provided by our friendly staff. However, we sincerely apologize for any inconvenience caused by the lack of soundproofing in your room. We understand how important a quiet environment is for a pleasant stay and appreciate you bringing this to our attention. Thank you again for your valuable feedback. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, Christ Deo Giovanni, Front Office Manager
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Putri S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is clean, fragrant, the service is ok and the atmosphere is cool so it makes you feel at home😁
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Putri S, Thank you for taking the time to share your review of Bigland Bogor Hotel with us. We are very pleased to hear that you found your overall experience with our service excellent. Your satisfaction is our top priority, and we strive to provide the best possible experience for all our customers. We look forward to welcoming you back in the future. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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E***r
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
I tried the rooftop menu and it was fine. All good.
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Accommodation's Reply
28 Jul 2025
Dear E***r Thank you for your valuable rating. We are delighted to hear that you had such a pleasant experience! Your satisfaction is our top priority, and it is always rewarding to know that we have met your expectations. If there is anything more we can do for you or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon! Warm regards, Christ Deo Giovanni Front Office Manager
L***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The room is comfortable, fragrant, clean, the AC is cold, there is a welcome drink, etc. There is also a kettle for drinking water, drinking glasses (which are missing plates and spoons) 😊🤭 Overall everything is ok🙏🏻👍🏻
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear L*a, Thank you for taking the time to share your review with us about Bigland Bogor Hotel. We are very happy to hear that you found your overall experience with our service excellent. Your satisfaction is our top priority, and we strive to provide the best possible experience for all our customers. We look forward to welcoming you back in the future. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Afath
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The service is very satisfying and the staff are very friendly, hopefully we will get a comfortable room again in the future.
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Accommodation's Reply
28 Jul 2025
Dear Afath, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and will continue to strive to provide you with the best possible service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Sri S.
icon-Staycation
Staycation
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9.7
/10
Reviewed 3 week(s) ago
MasyaAllah.. My second time here, the service is pleasant and friendly. The view is beautiful, the swimming pool 👌, the rooftop cafe is a winner, you can enjoy the beautiful Bogor city lights😍.
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Accommodation's Reply
23 Jul 2025
Dear Sri S. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Iim M.
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
Children always want to come back to stay at Hotel Bigland because of its good service, complete facilities and strategic location.
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Accommodation's Reply
23 Jul 2025
Dear Iim M. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and we continue to strive to provide you with the best service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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R***i
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is comfortable, clean, the bed set is the best! The staff is very friendly, the bar soap please smells really good, I like it🩵. I was a little annoyed during breakfast when there was a kid eating jam straight from the spoon in the jam bowl, so I didn't continue breakfast because I lost my appetite seeing it huhuhu.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear R*i, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and will continue to strive to provide you with the best possible service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good experience, clean, and near the city
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Accommodation's Reply
18 Jul 2025
Dear v***a Thank you for your valuable rating. We are delighted to hear that you had such a pleasant experience! Your satisfaction is our top priority, and it is always rewarding to know that we have met your expectations. If there is anything more we can do for you or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon! Warm regards, Christ Deo Giovanni Front Office Manager
D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The location is strategically close to entertainment and shopping centers.
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Accommodation's Reply
18 Jul 2025
Dear D*n, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and will continue to strive to provide you with the best possible service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Elia R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
From the moment we arrived, the staff were all excellent, with free parking, ample parking, delicious and varied food, and comfortable rooms.
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Accommodation's Reply
16 Jul 2025
Dear Elia R., Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Miranda T.
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
This room is absolutely the best. It's really, really nice, really comfortable, and the view is really great.
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Accommodation's Reply
16 Jul 2025
Dear Miranda T. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and we continue to strive to provide you with the best service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Miranda T.
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 week(s) ago
With this room price, it is worth it to get 2 rooms.
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Accommodation's Reply
16 Jul 2025
Dear Miranda T. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review and we continue to strive to provide you with the best service. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Miranda T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This room is super-duper cool. And I'm so, so happy to have this room. I want to stay again for at least two nights in this room type.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Miranda T. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Best regards, Christ Deo Giovanni, Front Office Manager
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Miranda T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I'd definitely stay here again. Very clean and recommended for families. Please add chairs in the rooms, as eating is a bit tricky, as you might bump into the mattress.
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Accommodation's Reply
16 Jul 2025
Dear Miranda T. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Best regards, Christ Deo Giovanni, Front Office Manager
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D***A
icon-Staycation
Staycation
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9.3
/10
Reviewed 4 week(s) ago
The hotel staff is top-notch. The only downsides are limited parking, which is often crowded, and the food's taste and variety are lacking.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear D*A. Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We are very happy to hear that you found our hotel comfortable and clean. We are also pleased to know that the friendliness and prompt service of our staff made a positive impression during your stay. We appreciate your review of the food variety, and we continue to strive to provide a variety of choices to suit your tastes. Warmest Regards, Christ Deo Giovanni, Front Office Manager
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Alia K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
During breakfast, the lady in front of me asked what room number I was in. I said 1518. While I was eating, long story short, a hotel staff member asked what room number I was in. I answered 1518. 5 minutes later, another staff member (in a white koko suit) asked what room number I was in. It was strange. Did my wife and I look suspicious? I saw that other guests were not asked repeatedly. Why is that? Please answer Bigland Bogor City. Thanks
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Accommodation's Reply
16 Jul 2025
Dear Alia, Thank you for taking the time to share your experience with us at Bigland Bogor Hotel. We sincerely apologize for the confusion you experienced during breakfast at our hotel. We understand how important it is for our guests to feel comfortable and appreciated, but the repeated questioning of some of our staff regarding your room number made you feel suspicious. This is certainly not the impression we want to convey, as all our guests are equally important to us. Your review highlights areas where we can improve our communication and service protocols. We will address this issue with our team to ensure a better experience for all our guests in the future. If there is anything else you would like to discuss with us or if you have any further concerns, please do not hesitate to contact us directly. Thank you again for bringing this to our attention, and we look forward to welcoming you back soon under more pleasant conditions. Best regards, Christ Deo Giovanni, Front Office Manager
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Number of reviews per page
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