Dear Mr. Akmal A, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear Ibu Dijah R, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear G***t, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Thank you for staying with us and for your wonderful review. We are happy to hear you enjoyed your stay and our service. We have also shared your feedback with our team as it motivates us to continue providing great hospitality. We look forward to welcoming you back soon. Best regards, Wisnu Ari Prabowo, Assistant Revenue Manager

Dear Ms. Angel b, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Thank you for staying with us and for your wonderful review. We are happy to hear you enjoyed your stay and our service. We have also shared your feedback with our team as it motivates us to continue providing great hospitality. We look forward to welcoming you back soon. Best regards, Yuniar Front Office Manager

Dear Mr. Lothar M.M.V.S, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback. We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear Mr. Wibowo A.S, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. On behalf of the entire team of HARRIS Hotel & Conventions Bundaran Satelit Surabaya, we want to express our sincere gratitude for choosing to stay with us. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. We look forward to the opportunity of welcoming you back for another exceptional stays. Sincerely yours Yuniar Front Office Manager

Dear D**n, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear J***N, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest, Sincerely yours Yuniar Front Office Manager

Dear H***a, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for your great feedback mentioned on your delightful experience within HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are glad that you had enjoyed your stay experiences with us. We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear R**i, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear G**t, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear G***t, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, On behalf of the entire team of HARRIS Hotel & Conventions Bundaran Satelit Surabaya, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. We look forward to the opportunity of welcoming you back for another exceptional stays. Sincerely yours Yuniar Front Office Manager

Dear Ibu Mariska A.H, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for your great feedback mentioned on your delightful experience within HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are glad that you had enjoyed your stay experiences with us. Above on that we are glad to share your great reviewed among our team which has been delivered great result to provided great hospitality services. We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear G***t, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear T***g, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniar Front Office Manager

Dear D***i, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for your feedback while recently visit and stayed at our hotel. As HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It is our highest priority to ensure that our guest experience in equal threat adhere with bespoke and uncompromising service as our signature service. Once again, thank you for your feedback. Your feedback is a part our motivation for our team to be always continuously improve to delivered great services to our guest. We are looking very much forward to welcome you back in not so distant in time. Sincerely yours Yuniarsari Front Office Manager

Dear G***t, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments. We are truly touched and noted by your positive feedback We are looking forward to welcome you back soonest. Sincerely yours Yuniarsari Front Office Manager

Dear Guest, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, First of all, thank you very much for your great feedback during visit and stayed with us. Your feedback is greatly invaluable to us in our effort to continually improve, meet and exceed our guest expectations. We hope that we will have the opportunity to once again welcome you back to our hotel in the near future. Sincerely yours, Wisnu Ari Prabowo. Assistant Revenue Manager

Dear Mr/s y****y, Warmest Greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya. On behalf of the entire team at Harris Hotel & Conventions bundaran Satelit Surabaya, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. I sincere apologize to you for failing to pleased your satisfaction and we do appreciate your feedback for us to strive to improve our service better towards our customers. I trust that we have addressed your concern accordingly and allow me to assure you that you will experience another memorable moment’s during your stay with us. Once again, thank you for choosing HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We hope that you will give us another opportunity to redeem ourselves and we will show you that this experience you had encountered is not the norm at HARRIS Hotel & Conventions Bundaran Satelit Surabaya. Kind Regards Luh Putu Yuniarsari, Front Office Manager Harris Hotel & Conventions Bundaran Satelit Surabaya

Dear E*a, Warmest greetings from Harris Hotel & Conventions Bundaran Satelit Surabaya, First of all, thank you very much for your great feedback during visit and stayed with us. Your feedback is greatly invaluable to us in our effort to continually improve, meet and exceed our guest expectations. We hope that we will have the opportunity to once again welcome you back to our hotel in the near future. Sincerely yours, Wisnu Ari Prabowo. Assistant Revenue Manager