7.6
Pleasant
From 89 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.4

Location

7.6

Service and Facilites

7.6

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Traveler Reviews OYO 1859 Rancabali Residence Near Rumah Sakit Mitra Kasih

Number of reviews per page
20
40
Customer reviews
Konstantin R.
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8.4
/10
Reviewed 170 week(s) ago
Nice room but lots of ants, broken bed, dirty spei.
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Accommodation's Reply
14 Jul 2022
Hi, Rizky! Thank you for sharing your valuable experience and feedback with us. We will try our best to give you a great experience on your next visit. Regards, Amelia.
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Dian D. I.
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6.1
/10
Reviewed 170 week(s) ago
The water heater is not working properly. Slightly different from the photo shown. Bed sheets and towels like not changed first. The rest is quite good.
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4 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Diane! We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to ensure your next visit will be a great experience. Greetings, Jane!
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Sinta j. v.
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6.4
/10
Reviewed 172 week(s) ago
Pelayanannya ramah, tempat worth it karena udah 2x nginep di sini. Tapi sayang kasurnya kurang bersih banyak kutunya:(Mudah-Mudahan next time ga gini lagi.
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Accommodation's Reply
14 Jul 2022
Sorry for the problem you're having, darling! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Sinta j. v.
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6.5
/10
Reviewed 174 week(s) ago
Saya suka dengan pelayanannya, tapi sepertinya kasurnya kurang bersih jadi gatal-gatal: (.
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Accommodation's Reply
30 Jun 2022
Hey feel, We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Johan W.
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5.9
/10
Reviewed 178 week(s) ago
The check-in process is complicated, you have to make calls to those who have OYO. The ladies who guard there can't check orders, soap, shampoo is not available, the hot water doesn't work. The bed cover was dirty with lots of yellow stains. There is no wifi. It was only 9 pm the gate was locked, so if you wanted to play it was difficult.
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Acep J. R.
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5.4
/10
Reviewed 187 week(s) ago
Water heater does not work, sink faucet is off, drainage channel is clogged, toiletries such as bath soap, toothpaste and toothbrush are not provided.
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Accommodation's Reply
08 Mar 2022
We are sorry for the trouble caused, Acep! Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Mahmud!
Budi J.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 196 week(s) ago
It's not at the door yet, even though it's been a long wait
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2 people find it helpful
Alfajri
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6.0
/10
Reviewed 203 week(s) ago
I am not satisfied because the facilities are not enough.
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1 people find it helpful
Anif N.
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8.5
/10
Reviewed 209 week(s) ago
According to expectations. The service is solid. Friendly. His father was in the same city as me. When are you staying there again, sir? Otewe Central Java first.
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1 people find it helpful
Muhammad I. Y.
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6.0
/10
Reviewed 234 week(s) ago
There are no toiletries. Broken bed.
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Accommodation's Reply
20 Apr 2021
Hi M Iqbal! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Kevin!
Dede A. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 238 week(s) ago
Worth it, the inn is pretty clean, the employees are friendly if you want to check-in after 22; 00 you have to call first, it's really comfortable.
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Accommodation's Reply
19 Mar 2021
Thank you for your appreciation, Dede! We hope to give you a consistent service every time. Regards, Nur!
luqman h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 254 week(s) ago
The room looked comfy and clean. I enjoy staying two nights there
1 people find it helpful
O Conroy D.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 257 week(s) ago
The guest house is not clean, lacks ventilation, AC is not cold, water is very small, unsatisfactory.
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Swesty N. A.
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8.5
/10
Reviewed 261 week(s) ago
Bagus bersih, saya suka kamar no 2.
2 people find it helpful
Gitalestari
icon-origin-TRAVELOKA
6.5
/10
Reviewed 266 week(s) ago
Even though the rooms are clean and tidy, make sure the facilities offered are appropriate when the customer checks in, and hotel staff must be on standby so that it is easy for customers to ask questions.
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4 people find it helpful
Inayah I. A.
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6.0
/10
Reviewed 267 week(s) ago
1. There is no place for prayer. 2. when you just enter the room greeted by a small brown animal under the bed.
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Leni T. H.
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9.4
/10
Reviewed 270 week(s) ago
Clean and comfortable rooms for a very affordable price and recommended for backpackers or traveling. Staff are friendly only for more parking space. WiFi and hot water does not work. Clean toilet.
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5 people find it helpful
zainal a.
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8.5
/10
Reviewed 270 week(s) ago
Friendly service staff, clean rooms, parking for cars can be in and around the area, as long as talking to the hotel management, all free and safe. Many and near the stalls around the hotel. Just need hot water for bathing, no water gas available, WiFi is not available too, please improve the quality of the facilities, suitable for overnight stays, cheap.
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1 people find it helpful
Gandis R.
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Business
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9.1
/10
Reviewed 295 week(s) ago
Judging from the price of the room, this exceeded expectations. the room, bed linen and bathroom were clean because of the air freshener. There is AC and TV which are still in a new state. TV channel is good. Easy road access near the pasteur toll gate and pasteur apartment. There are towels and amenity kits. only a small parking lot. For cars maybe for 2 vehicles. But overall satisfying. easy to find food, because many places sell food.
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8 people find it helpful
Rini Novianti Agustin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 295 week(s) ago
The water is clogged, the hose is for the chopper to be cut so it cannot be used. And warm water does not come out even cold water continues.
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4 people find it helpful
Number of reviews per page
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