Motel Newstar Laval

Explore Motel Newstar Laval
8.0
Very Good
From 1,377 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Motel Newstar Laval

Number of reviews per page
20
40
Top reviews
Cody
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They don’t remake your bed or give you fresh towels so be prepared to ask
Bidyut
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was very clean and staff was helpful.
Christian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Efficient 1 night stay. Parking on site
Doug
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not as describe. No breakfasts, no kitchenettes. These were pretty major considerations when we booked
Bachar
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Tabatha
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent , 0 complaints . Only thing , they are double beds and not queens .
Kimberly
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checked in for 2 nights to see a game. Wasn't expecting the top hotel for the price. Had called prior to arriving to ask if the rooms were accessible and wasn't really understood. I received a message shortly after that they were all on one level, so assumed that meant they were. They are NOT. If you are wheelchair bound, this is NOT the place for your stay. I saw one room that could be accessed by a ramp from the parking lot, directly to the door to that one room. The office has a curb with no cutout, all of the rooms are accessed off a sidewalk that has stairs randomly along the length and stairs to the parking lot at random locations. The outside has been updated and looks nice. The room we had looked like it had recently been upgraded in the bathroom and new paint in the room, clean linens on the bed. Sadly, one entire corner of the bedroom was a massive cobweb (at least 2 feet wide). The extra blankets were on a high shelf in the corner close to the cobwebs and they felt "not so clean" so we went without. There were ants coming out of the corners of the grout in the bathroom and all over the bathroom floor, which is white so easy to see... in the bedroom with the grey carpet, impossible to see but obvious when they were on the white sheets and comforter. Found 2 larger silverfish in one of the beds. Disappointed that I just was not impressed with the visit. One positive is that the beds were comfortable, if you could get past the idea of the bugs.
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romina
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

perfect place
Lourdy
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A mon avis, tout me paraissait agréable, surtout la présentation de la chambre. A la seule différence, j'étais hors de la chambre pendant un certain temps, 15 minutes avant mon check out la porte est complètement et je ne pouvais plus l'ouvrir avec la clé reçue du secrétariat
Ye
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

New decor and very clean
Sylvie
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beaucoup de mini fourmis dans la chambre
Rémi
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There is 1 free charge station for EV.
Jean Andre
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yeah parking was safe and Ac or heat work fine, but WIFI FROM 0 to 10 I’ll give 2. And there was no closet in the room…
François
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Les chambres sont propres et rénovées. Il manques quelques surfaces horizontales et de pôles à serviettes dans la salle de bain. Télévision écran géant et literie confortable.
Timothy
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I have stayed many times and in different units. This unit (149) lacked some TLC. I strongly advise the management to either advise customers in this (and possibly other untis??) to be super careful in the tub when taking a shower. Someone is going to fall and the motel could be facing a liability issue. The tub (a type of polymer or plastique insert) was INCREDIBLY slippery and there are no grab bars, I spent my time trying hard not to slip and fall. In addition the shower head had been clumsily 'repaired' with white plumbing tape and could not be adjusted. Disappointing after staying in other units at the same place. I really hope no one falls on the premises. Thanks for considering my feedback.
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Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was fine
Steeve
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great
Elisabeth
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Parking and air conditioning was good. No wifi in my room (112). Had to put de coffee maker on the floor to plug it. Overwall a good place.
Philippe
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Jean
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Oky
Number of reviews per page
20
40