8.8
Very Good
From 237 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.8

Service and Facilites

8.9

People often mention about Thanh Long Hotel
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Staff Friendliness (5)
Ambiance (5)
Room Space (5)
Bedroom (5)
Bathroom (5)
Distance to City Center (4)
Family Friendly (4)
Wifi (4)
Hotel Area (4)
Taste (3)
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Traveler Reviews Thanh Long Hotel

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Very close to the airport; nearby restaurants are very convenient
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1 people find it helpful
Accommodation's Reply
03 May 2025
ear Valued Guest, Thank you for staying with Thanh Long Hotel and for sharing your comments. We are delighted to know that your overall experience was a great one, and our service was able to meet your expectations. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests. Once again, thank you for choosing our Hotel, and we look forward to welcoming you back to Thanh Long hotel in the near future. Sincerely, The Hotel Manager.
L***E
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Every time I come to HCM for work, I stay at this hotel. The staff is enthusiastic and the room is clean.
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1 people find it helpful
Accommodation's Reply
06 Apr 2025
Dear Valued Guest, Thank you for choosing Thanh Long Hotel! We are very pleased to know that you had a comfortable stay at our hotel. Thanks to your comments, it has motivated all Thanh Long staff to try harder in the future. To bring you the best experiences and services. Once again, thank you very much for coming to Thanh Long Hotel! We hope to welcome you in the future!
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N***o
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
The room is small and comfortable, however the hotel's decoration is confusing. There are 4 identical bottles of mineral water in the room (2 on the table, 2 next to the tea and coffee bags). It is not clearly stated which are free and which are charged. I only drank 1 bottle right on the table. The hotel charged extra for the water. It's not much, but the hotel should review it.
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Accommodation's Reply
06 Apr 2025
Dear Valued Customer, Thank you for choosing Thanh Long Hotel! The hotel apologizes for the inconvenience you have encountered, we have noted and will fix it to bring you the best experiences and services. Once again, we sincerely thank you for coming to Thanh Long Hotel! We hope to welcome you in the future!
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Ngoc T. A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
The staff was cheerful and enthusiastic. Arrived early and waited for help checking in. Booked a Grab for me to go to Tam Anh Hospital. Thank you very much to the receptionist. The hotel is ok. I saw many foreign guests.
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3 people find it helpful
Accommodation's Reply
19 Dec 2024
Thank you for leaving a review for Thanh Long Hotel. We are very happy to have satisfied you during your stay here. Hope to see you again in the near future. Sincerely thank you.
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 38 week(s) ago
The first day I entered the room, the toilet was clogged. After the staff helped to fix it, the smell of the sewer was so strong that I couldn't sleep. Requested to change to the second room, but the bathroom water wouldn't drain. Every time I finished showering, the water flooded the entire bathroom and I had to ask the staff to clean it. Although the staff were very enthusiastic in helping, I hope the hotel will check the water system again because I'm so haunted after 3 nights here =.=
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Accommodation's Reply
25 Nov 2024
We are sorry to hear that you have encountered any unexpected problems during your stay at the hotel. Our team always strives to assist and resolve issues quickly and enthusiastically, but we understand that your experience was not perfect. We have noted your feedback regarding the water system and will check and resolve it immediately to ensure the best quality of service for our guests. We look forward to welcoming you in the future and hope to bring you a more comfortable and pleasant experience. Thank you for sharing your comments so that we can improve our services. Thank you!
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N***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 42 week(s) ago
When booking a room, I requested a room with a balcony and windows for smokers. There was no receptionist or phone to notify guests. When checking in, they could not cancel the room and said they would fine 500k if they smoked in the room. The service was bad and the staff were unprofessional. I will never stay here again and will not recommend it to anyone I know. The room was 1 million VND per night but it was too bad.
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2 people find it helpful
Accommodation's Reply
18 Oct 2024
Thank you for sharing your feedback. We are sorry to hear that your experience was not as expected. We apologize for the unprofessionalism of our staff and the tobacco regulations that caused you discomfort. We will review carefully to improve our service and ensure that every customer has a better experience in the future. We hope you will give us the opportunity to serve you better in the future. Thank you again for this valuable feedback!
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Natalie N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
The manager Tuan is super kind and nice and friendly, highly recommend this hotel.
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Accommodation's Reply
26 Sep 2024
Thank you for giving us such a wonderful and informative comment! We are very pleased to know that you had a comfortable stay. Thanks to your reviews, it has motivated all Thanh Long employees to try harder and better to provide you with the best experience and service ever. Once again, thank you very much for staying with us at Thanh Long Hotel! We hope to welcome you again and again in the future!
DO MINH T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 53 week(s) ago
The unit does not support the issuance of VAT invoices.
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1 people find it helpful
Accommodation's Reply
26 Jul 2024
Thank you for sharing your opinion. The hotel regrets this inconvenience. Due to prepaid bookings through hotel booking channels, the hotel cannot support customers in issuing VAT invoices. This is due to the regulations and policies of the booking channels. If you need a VAT invoice for a service you booked, you can contact the service provider directly or consider other options they may be able to assist with. We are always ready to support and answer any other questions you may have.
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 57 week(s) ago
The pillow was too high and hard for me. The room could do with a long dressing mirror. Apart from the above, it 's not a bad little hotel. I would stay again.
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Accommodation's Reply
05 Jul 2024
We are very pleased to know that you had a comfortable stay at Thanh Long Hotel and also thank you for your informative comment. We hope to be able to welcome you again and again in the future! Very warm regards!
s***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 58 week(s) ago
Love this friendly hotel and yummy breakfast
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Accommodation's Reply
29 Jun 2024
We are very pleased to know that you had a comfortable stay at Thanh Long Hotel and also thank you for your informative comment. We hope to be able to welcome you again and again in the future! Very warm regards!
Wenni M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
The room is quite comfortable and the bed is soft, the bathroom is clean. It is only 5 minutes to the airport, but it is further to the city center. The service is very good.
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2 people find it helpful
Accommodation's Reply
17 Jun 2024
Thank you for giving us such a wonderful and informative comment! We are very pleased to know that you had a comfortable stay. Thanks to your reviews, it has motivated all Thanh Long employees to try harder and better to provide you with the best experience and service ever. Once again, thank you very much for staying with us at Thanh Long Hotel! We hope to welcome you again and again in the future!
fieni
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 66 week(s) ago
Staff ok. Room ok. Only the hotel is a bit inside from the main road.
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1 people find it helpful
Thi N. H. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Good hotel and nice location.
1 people find it helpful
Dung K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Khách sạn thuận tiện,gần sân bay,phòng sạch sẽ đồ ăn rất ngon sẽ quay lại ở đây khi đến sàigon
1 people find it helpful
TN TV
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Khách sạn sạch sẽ, phòng rộng, giá tốt, bữa sáng ngon, tiếc là phòng gia đình không có view, không có bể bơi, phòng gym.
3 people find it helpful
Vu Vuong T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Nhân viên thân thiện, nhiệt tình, phòng rất sạch sẽ. Sẽ ủng hộ nhiều ạ.
1 people find it helpful
V. Studinsky
icon-origin-TRAVELOKA
8.8
/10
Reviewed 82 week(s) ago
The hotel is good, but without a pool.
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ADISTY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
10 Minutes only to Airport. The rooms are spacious and very clean. The staff are also super friendly, at breakfast they came to us to tell us what was halal or not, even making extra noodles for us that didn't have pork.
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3 people find it helpful
Nguyen T. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 86 week(s) ago
Thanh Long Hotel is near the airport so it's convenient for my trip. The price through the app is suitable, the room space is clean, the room with 2 single beds is very comfortable, the light view is good. Breakfast food is limited, near the hotel there are many delicious restaurants on Truong Son street. Because the hotel is in a small alley, the only downside is that there is no more comfortable parking for guests with their own cars. The hotel could not accommodate my special request for a late check out, but they still supported me in keeping a change of clothes. I will recommend my friends to experience this resort.
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Laur F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
Hotel is very great and luxurious at affordable price. The receptionist are also helpful and welcoming. Definitely recommend this hotel.
2 people find it helpful
Number of reviews per page
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