This is a fabulous building to stay in and worth it for that reason. If you like coffee Trieste is wonderful too. But my scores as not as good as they would otherwise be and should be for this type of hotel and the price paid. Some aspects of service - including the breakfast provision (which is great) and service by those staff was excellent. But several little, mainly housekeeping things let it down - no cups in the room, having to ask twice for them to be provided, shower gel dispensers left empty, no water in the gym etc. A bit of a shame as potentially it is a wonderful place to stay.