7.4
Pleasant
From 123 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews Chalet Motel

Number of reviews per page
20
40
Top reviews
Margo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to the Hayden Amphitheater to ride bikes. Clean. Friendly staff.
Richard
icon-Business and Leisure with Pet
Business and Leisure with Pet
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had to repair the sink faucet to make it work and then repair the hinges on the door so it would close properly
Didi
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, the staff was kind and professional. The room was adequate but we were told that we were given a toom eith sn extra bed but "don't us
Ronda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed for 6 nights. There was no phone to contact the front office. House keeping was spotty. Last 2 days I had no wash clothes. If I had not brought my clothes on hangers I would had no place to hang my clothes as it was I hung them off a shelf. No place to put your suitcase. They did have a microwave, mini refrigerator, and coffee maker.
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Athena
icon-Leisure with Pet
Leisure with Pet
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had to buy my own blankets because the fitted sheet was nasty with stains all over them, the walls were nasty with dirt and stuff all over it, the chairs had stains all over them. It was just gross. People were climbing in and out of the dumpster at all times. I wish I took photos but I do not recommend this place. I left it cleaner than when I arrived.
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Kathy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Manager/owner friendly and helpful. Hotel was convenient, clean, everything we needed for our stay. We felt safe and would stay again.
Lucinda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The owner is very helpful and polite. The rooms are recently updated with nice materials. The beds were comfy. The Chalet is on a main street close to restaurants, Fred Meyer, Safeway and Grocery Outlet. We were in town to see STYX at the Hayden Ampitheater and had a room with the kitchenette. We would stay here again.
Kevin
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Just an average cheap motel.
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

very quiet, clean and loved lot. you can tell that the owners take very good care of the place. when we come back to bend, we will stay here again!
Debra
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beds were comfortable, nice fridge with freezer, location was noisy, no electrical outlet in bathroom, light by one bed not working, electrical outlets were loose and not many in the room, décor was lacking, the light fixtures on the ceiling were splattered with paint from when they painted the ceiling, no hair dryer, tub was slippery, the vanity was crumbling, no ice machine (but if you go to the lobby you are provided with a sandwich sized zip lock baggie of ice), pipes made a lot of noise when other rooms used water (like wake you up noisy). Felt it was overpriced for the condition of the room.
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Douglas
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Proprietor said I did not have a reservation. I obviously did. I went to the Motel 6 down the street. I asked for him to refund my payment. I don't know who I should get my $$ back from, Orbitz or Chalet Motel? Here is my receipt info: Receipt Orbitz itinerary: 73125693962254 Purchase date: Jun 2, 2025 Booking details Chalet Motel 510 SE 3rd St, Bend, OR, 97702-1662 United States of America Check-in: Jun 1, 2025 Check-out: Jun 2, 2025 1 room x 1 night Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom Booked for: Douglas Arrison Payment details Room price Sun, Jun 1 $59.00 Taxes $7.03 Total $66.03 Paid [Visa 4068]
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Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It's a cheap motel, but it exceeded our expectations—a great place to stay if you're heading to Bachelor and just need a clean place to stay. Would come again.
Christopher
icon-Business
Business
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bed bugs. Do not stay here. Phone calls go unanswered. Would not recommend. Disappointed with Travelocity that they would not refund my money.
Verified traveler
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Gross hair all over a supposedly clean wash cloth!!! Didn’t get the type of room we asked for pair missing on walls I do not recommend this at all
Chase
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I had a nice quiet room in the back. Had tv and a nice updated bathroom. Was great for the price will be booking again
Jeremy
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rented a room for a friend and could not visit for 10 min, even with the door open. My friend received a burn from electrocution because of faulty light wiring.
Lily
icon-Leisure
Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This motel is kind of what you expect for what you pay compared to the other places in the area. It felt safe enough and was in a good location to get to where i needed to. For a budget last minute stay I might stay again or pay an extra 20$ /night for something a little nicer. Front desk always answered, even when I checked in after 10pm. Bedding and bathroom was all clean. It had a microwave, coffee machine and fridge. Biggest negative were that the walls were dirty. Wifi was not high speed either.
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Ty
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Easy to book and check in
Lawrence
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

When I first arrived, I was informed that I booked a single room and all they had was a double. They said that was no problem, but asked for my credit card, stating that they would charge me $20 extra if I used the second bed in the room. I pushed back on that stating that if I accidentally brushed up against the covers, I did not want to be charged $20. He went ahead and gave me my credit card back and said never mind. I did think it was a little bit of a quirky rule. The rule also gave me pause, how many people had obeyed this rule in the room that I was staying in which means one of the two beds may not have been laundered? How do I know which bed they didn’t use but we’re still in the room with? The room had a strong scent of cleaner or bug spray not sure. The rooms were clean and pretty nice. Definitely worth it for the price if not for that quirky two bed rule.
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Joshua
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

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