Overall Ratings & Reviews Four Points by Sheraton Anchorage Downtown

They were obviously having some type of computer system error when I tried to check in around 9:30pm. The staff was friendly but frazzled due to the issue and had to deal with less patient guests also tryingbto check in. We all had reservations. They were unable to determine which rooms had been cleaned and were available. It took about an hour for me to receive my room, and still, they were not able to issue me a key that night; the staff had to let me in to my room with a masterkey. I was not able to get a key until the next morning. Overall the room was clean with comfortable bed/pillows.

The room and location was perfect. If you like walking and exploring, you can get to the many restaurants and bars plus sites nearby. They will also safely store your luggage if necessary. Overall, we enjoyed our time in Anchorage thanks to the Four Points.

Easy downtown location with free parking. Rooms were clean and spacious with decent closet space and a mini fridge. Breakfast was $5 pp and really good! I would definitely stay here again.

Property is fine - about at expectation

Was in Anchorage for a department meeting with colleagues and students in Anchorage. The rooms were spacious and comfortable

FANTASTIC fitness center.

Most of the staff smiled and was gracious, but some were not. The room had few amenities: no waste baskets, no hair dryer, the coffee pot was not plugged in and I had to unplug a lamp and move the desk and get on my hands and knees to plug it in. On the other hand, there was a USB port right on the nightstand. That was very handy. I loved the bed and the couch was very comfy.

The property was all we needed for 1 night, the only issue our room A/C was not functioning properly and even though we were in alaska in june A/C to sleep is necessary

It was fine for our one night stay.

Good location. Friendly front desk staff. Spacious and comfortable rooms. Good in room coffee. Good laundry facility. Lousy, lousy housekeeping service. We stayed for 7 nights and our room was cleaned ONCE. WE EVEN REMINDED ROOM CLEANERS TO CLEAN OUR ROOM TO NO AVAIL. WE secured clean towels every afternoon from the carts ourselves. We removed our own rubbish from our room. This was the only black mark but it’s a major one.

Traveling with a coworker to check out Anchorage since we are working with native populations in a village. We’re first placed in a first floor room facing parking lot with old water damaged carpet. Front staff was able to move us after a bit of complaining. They do have security on sight. The second day maid service skipped our room and management had no idea why. Maids never replaced sugar for coffee. The room is oddly designed. Only one sink outside the bathroom. The toilet doesn’t have a lid so you can’t put your clothes anywhere when showering. Just not comfortable. During checkout they were accommodating by letting us check out late and kept our luggage since we had a late flight. It’s a close walk to downtown. Plenty of restaurants in the area. Would have been better to just stay at the Hilton since this place’s rates are not low enough to make up for its shortcomings.

Location is great! Very quiet but safe! Room is spacious.

very clean

We arrived around noon from our cruise to drop off our luggage or do an early check-in and we were met with an attitude. One of the attendance was very short with us. The next morning, I tried to get coffee and the same person gave me a big attitude when I asked her are there any cups available and she reached behind the bar and said here handing me one, got coffee out of the dispenser that was cold and there was no creamers available and had to go ask her if I could have some cream and was met with an attitude and she gave the other person the cream and said here you give it to them. Came back down for the breakfast and there was no food available in any of the warming trays and they were out of coffee. I would never stay in a Sheridan again if this is how they run their hotels.

Expensive room for what you get. The room was clean but run down old moldy stains on window ac, blackout drapes that did not worked and very noisy room. Paper thin walls I could literally hear all the neighbors and the ppl having breakfast. The continental breakfast was very basic and not at all appealing. The only thing that I liked was the expedited check in and out. If you can afford get something else!!!

No body wash in shower dispenser

Would stay. Again

Clean nice rooms

I think the best part about the hotel stay was the staff! They were the absolute friendliest people I have ever met. I appreciated how accommodating they were to us as the customer!

Made our 31st anniversary really special!