Overall Ratings & Reviews TRU by Hilton Terrell

It was a nice day, but I did not get my room cleaned Sunday. I added an extra night and they said it was too late to get cleaned, which I did not believe.

Room 411 needs to have a/c unit checked extremely loud. Also refrigerator noisy as well.

Bed was a little hard for my taste, breakfast was ok, no eggs, just sausage

We stayed here to avoid damaging hurricane strength winds and hail predicted for our area. The room was adequately appointed, very quiet and clean. The toilet was acting up requiring two flushes to get it to work occasionally. Shower was good pressure and I liked all the supplied wall-mounted soaps and such. Bed was firm but not overly firm, and I did not feel the other person move around. Only drawback was the $75 non-refundable pet deposit that I didn’t know about since I booked through hotels.com. That is really steep for one night stay! I will have to look at other options in the future.

Very clean and walkable shopping

Love it

Great stay

Nice hotel.

great hotel

No comment

The room was too basic for the price.

First time staying at this property and it was nice. The bed was very comfortable. The TV was Netflix compatible. And front desk staff was so friendly.

the pool tabel and breakfast

I was very pleased

Lots of shopping within walking

Very comfortable

Great night stay and friendly staff. Great breakfast and coffee! Only complaint maybe was hallway could have been vacuumed but everything else was nice! Would stay again at TRU hotel

Great place

Great stay

The state was comfortable, but I noticed at 3 o’clock in the morning the electricity went out