Overall Ratings & Reviews Holiday Inn Express & Suites ANN ARBOR - UNIVERSITY SOUTH by IHG, an IHG Hotel

Hotel room was clean and spacious. But pillows have strong herbal smell . It affect our sleep. Breakfast can be improved.

Definitely recommend this property.

Great experience

Quick one night stay. Beds were comfortable, the decor is more recent. Breakfast was fine. Typical "free breakfast" varieties. The newspaper was available in the lobby.

We have stayed at this hotel several times. We are pleased with the customer service and the cleanliness of the place. Also the easy access to the hotel from a major interstate was a big plus.

*With a family of 4 diverse and picky eaters, there’s something each of us love. *Room is spacious and has excellent furniture- well designed and laid out. *Bathroom is clean, large, well equipped and laid out. *Right next to Costco for easy shopping *The pool has a lap line - I’m a swimmer and the pool is clean, and a refreshing experience. We will be coming back to this hotel! We found our preferred hotel when we visit Ann Arbor.

My stay was very good

Awesome location and convenient

It was a decent hotel but definitely not worth $338 for 1 night.

Warm welcome. Swift check-in.

Other than not having a smart TV this was a decent hotel

Low water pressure. Luke warm water

Our trip was for 3 high school friends, we loved the coffee bar in the lobby. We sat and had coffee and tea and chatted in the seating area. The room was very clean and enjoyable. We also the breakfast, something for everyone!

Very clean, and staff was extremely friendly and helpful.

Overall it was a great place to stay! The breakfast was one of the best I’ve experienced. The only reason why I did not give 5 stars was the pool area lacked attention. While the pool itself seemed clean and was fine the rusty furniture that surrounded it and the walking area lacked attention. The chairs were rusty and falling apart and there was material that could potentially been hazardous to step on and the surrounding pool area could have been swept better. Other than that I would recommend this as a place to stay. My photos only show a scant amount of rusty metal on the floor, the entire area needs to be cleaned. Maybe plastic furniture would be a better replacement for the metal.

Very nice staff; clean, safe and comfy! Pool was nice! Not too cold!

Very nice staff

Very friendly staff. Convenient laundry room

Very professional staff. The hotel is safe and quiet

I wish this had been a better experience. We booked a room with enough beds for 5. When we got to our room only two beds and no pull out. They gave us a roll away but the truly was not big enough. It was appreciated. The bathroom floor was ummm not the cleanest. The floor really needed to be vacuumed. If you need a place for a night it will do.