7.9
Pleasant
From 67 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.6

Location

8.2

Service and Facilites

7.9

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Traveler Reviews Perdana Kasih Hotel Klaten

Number of reviews per page
20
40
Customer reviews
yogas s.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
Poor service. Always no staff when needed.
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Novia S. A.
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5.2
/10
Reviewed 155 week(s) ago
Does not match the description and photo, very bad.
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Accommodation's Reply
16 Jun 2022
Hi, Novia! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
Dody
icon-origin-TRAVELOKA
6.8
/10
Reviewed 195 week(s) ago
The service is very good, but the shower bathroom cannot be used because it leaks and there are lots of ants in the room. But the location is very strategic, there are many culinary delights and close to Indomaret and near clinics that require antigen swabs for travel.
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2 people find it helpful
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Octavia
icon-origin-TRAVELOKA
6.2
/10
Reviewed 203 week(s) ago
Tempat strategis, staff ramah tapi sayang berisik kalau malam jadi tidak bisa istirahat.
1 people find it helpful
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atindhira w.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 233 week(s) ago
Toothpaste and toothbrush are not available.
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1 people find it helpful
Accommodation's Reply
28 Nov 2020
We are sorry for the trouble caused, Atindhira!Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Jubaedah!
Danu W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 237 week(s) ago
Strategic place, clean, friendly waiters. There's a cafe.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Danu, We appreciate your valuable comments. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Annisa!
Pianita R. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
The booking process is fast. strategic location close to the Klaten square. The room is spacious and clean. continue to improve the service yes.
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Accommodation's Reply
26 Oct 2020
We will look into this matter and try to resolve with our team, thanks for rating us.
Diana P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 268 week(s) ago
Comfortable, unfortunately the blanket is less thick, clean and neat.
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Accommodation's Reply
26 Oct 2020
Thank you for your appreciation, Diana Puspita! We hope to give you a consistent service every time. Regards, Jack!
Awaludin A.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 270 week(s) ago
The staff are friendly, but for that price with the available rooms and facilities (one lamp in the room is also off), the yellow towels are a bit rough, including the rather expensive class.
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Frans L. P.
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8.5
/10
Reviewed 275 week(s) ago
Good clean . Be so kind to check the water Heater in bathroom. I think it was not functioned. Only Cold water . And the blanket too short.
2 people find it helpful
Accommodation's Reply
26 Oct 2020
Hi, Frans L. P.! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Jack!
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Yasinta N. K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.7
/10
Reviewed 279 week(s) ago
The price is very affordable, the rooms are quite spacious, clean and the employees are friendly. I was reprimanded by an OYO employee because I brought an iron and charged IDR 50,000, unfortunately when I booked via the mobile application, then I checked in on the day there was no notification about the terms and conditions for staying even in the room, there was no pamphlet about it . I am a bit disappointed because OYO has banned the customer without being able to show the written rules so that I firmly refused to pay the charge. For the bathroom, please always be given campers so that the room is always scented. Hopefully the management can be improved. Thanks.
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3 people find it helpful
Jeine L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 284 week(s) ago
The rooms are very comfortable, clean.
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Accommodation's Reply
26 Oct 2020
Thank you so much for the charming rating, Gavriel Gavriel. It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an ama
Aditya B. U.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 285 week(s) ago
Because the rooms are still being renovated, the walls are not neat, the variations are lacking, footwear (slippers) are not provided, the TV signal is not good so the TV picture is not clear. thanks.
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2 people find it helpful
Accommodation's Reply
26 Oct 2020
Sorry for the hassle you faced, Adityah! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Joe!
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