8.3
Very Good
From 159 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.1

Location

8.2

Service and Facilites

8.4

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Traveler Reviews OYO 2038 Jasmine Guest House Balikpapan

Number of reviews per page
20
40
Customer reviews
Andi W. k.
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9.4
/10
Reviewed 151 week(s) ago
Clean hotel rooms, cold ac, smooth water, fast wifi.
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1 people find it helpful
Annisa
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8.4
/10
Reviewed 154 week(s) ago
Kamarnya bersih dan rapi banget. Cukup kaget karena dengan harga murah terntata ada kulkas di dalemnya. Tapi kulkas ga aku gunain sih. Kamar mandinya juga bersih dan rapi, tapi sayang water heaternya ga bisa digunain. Lingkungannya rada jauh dari pusat kota, dan masuk ke dalem lagi buat nyari tempat nginep ini. Rada jauh sih ya, tapi ruangannya bagus, oke, dan bersih. Oiya satu lagi yang kurang, di sini itu cepet banget semutan. Bentar-bentar ada semut kecil. Nah yang bikin sebelnya, sering banget ada semut serangga itu lo yang warna merah. Jadi suka sebel, kadang tiba-tiba ada aja di dinding kamar deket toilet padahal ruangannya bersih. Tapi semut semutnya suka tiba-tiba ada. Apalagi kalau ada isi di tong sampah ya, ga bisa banget harus cepet dibuang daripada kamar kalian di semutin. Overall bagus, pass wifi kemaren ga dikasih tau sih, dan ga sempet nanya juga. Tv nyala dan bisa digunain. Dari 10, rate aku 8 ya lumayan banget karena harganya murah!
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1 people find it helpful
Eri N. P.
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9.4
/10
Reviewed 158 week(s) ago
The location of the inn is at the end of the housing estate, so the quiet surrounding is perfect for those looking for lodging with a calm feel. The reception is open 24 hours, all facilities function properly such as tv, mini refrigerator to water heater. Relaxing stay.
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2 people find it helpful
Yunita D.
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4.8
/10
Reviewed 165 week(s) ago
The receptionist is not polite, stubborn, not friendly, I came from afar and was greeted not friendly. Really disappointed even though this is my second stay. No thanks again.
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9 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi Yunita! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Heru I.
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6.1
/10
Reviewed 206 week(s) ago
The location is hard to find because you enter a simple housing complex, the bathroom is not clean, the sheets and mattresses are damp, the room is also humid, the pandemic price is quite expensive if you look at the actual conditions, the service is quite friendly, the place is quite comfortable and quiet, the facilities are lacking, parking is lacking wide.
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7 people find it helpful
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Rizky P.
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8.5
/10
Reviewed 210 week(s) ago
Sangat rapih dan tempatnya bersih
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Harlisa Y. P. S.
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8.5
/10
Reviewed 224 week(s) ago
Very clean, friendly service, equipped with a refrigerator and drinking water, comfy room, cold ac.
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4 people find it helpful
Accommodation's Reply
06 Apr 2021
Thanks for such a lovely review, Harlisa Yuli! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Nur!
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tomie c.
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8.5
/10
Reviewed 237 week(s) ago
Great clean rooms close too, going anywhere.
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1 people find it helpful
Rafatar 8. F.
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6.6
/10
Reviewed 238 week(s) ago
The room smells clean but we cannot change the towels but the towels are very wet, the remote location is difficult to reach. Stay should not be more than 3 days. the female owner is a bit chatty.
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8 people find it helpful
Sri H. R.
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8.5
/10
Reviewed 239 week(s) ago
The place is clean, fragrant and comfortable, the hotel employees are friendly and very helpful, it was very pleasant staying here.
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1 people find it helpful
Masrul H.
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8.5
/10
Reviewed 239 week(s) ago
great place, cheap but comfortable room
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aris g.
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8.5
/10
Reviewed 239 week(s) ago
Fun as expected.
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2 people find it helpful
Arif M.
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9.1
/10
Reviewed 240 week(s) ago
The place is comfortable. You need to see google maps because it is a bit far from the highway.
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2 people find it helpful
wiya z. w.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 240 week(s) ago
The receptionist was jutek, we were told to book directly via WA and pay on the spot, He said next time if we use the application our money will be returned and we are not accepted to stay there, it's really weird at the customer!
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9 people find it helpful
Deni A.
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8.5
/10
Reviewed 241 week(s) ago
The rooms are nice, clean, smell good.
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1 people find it helpful
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Novi H.
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6.9
/10
Reviewed 241 week(s) ago
The inn wants to be paid in full on the spot. It is complicated to say if you pay via Traveloka.
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1 people find it helpful
Royke J. M.
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9.7
/10
Reviewed 246 week(s) ago
What a wonderful experience. comfortable clean and not noisy. Recommendations for rest.
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Royke, Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Fajar!
Izzati S.
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9.1
/10
Reviewed 251 week(s) ago
The room is clean and fragrant, the hot water works. Worth it for lodging at 100 thousand.
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5 people find it helpful
Arif Budiman
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9.1
/10
Reviewed 262 week(s) ago
Lack of AC only that is not felt.
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2 people find it helpful
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Yuni D. A.
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Backpacking
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9.3
/10
Reviewed 269 week(s) ago
The room was fragrant, very clean and there was a mini fridge. The check-in and check-out process is fast. The minus water heater is not good so the water remains cold. The location is too far in, far from the center of the crowd.
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5 people find it helpful
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