8.9
Very Good
From 49 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

8.7

Location

8.8

Service and Facilites

9.3

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Traveler Reviews Adiwana Unagi Suites

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40
Customer reviews
Y***a
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Leisure
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10.0
/10
Reviewed 50 week(s) ago
The location is not far from Ubud Center. From the beginning of checking in until we checked out the staff was very friendly and welcoming. If you are looking for a quiet and comfortable hotel, spacious rooms with a Balinese atmosphere, this hotel is the choice. I think all the Adiwana groups are the best hotels I have ever stayed at. Breakfast is ala carte and very tasty, you can request halal food (because I'm Muslim). The best rating for the Adiwana hotel. And will be my choice again if I return to Bali, especially in Ubud.
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Accommodation's Reply
29 Jul 2024
Thank you for your wonderful review of Adiwana Unagi Suites! We are very happy to hear that you enjoyed our location not far from Ubud Centre, as well as the friendliness and warmth of our staff from check-in to check-out. We are very happy to know that you found our hotel to be a calm and comfortable place with spacious rooms and a strong Balinese atmosphere. Your comment that all the hotels in the Adiwana group are the best you have ever stayed in really makes us proud. We are also happy that you enjoyed our excellent a la carte breakfast and that we were able to fulfill your halal food request. Thank you for the best rating you gave us. We really hope to welcome you back to Bali, especially to Ubud, in the future.
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lisi k.
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8.5
/10
Reviewed 78 week(s) ago
Friendly and good service, the food in the restaurant is delicious, the massage is okay, thank you Adiwana Unagi Suites
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Ridwan A. S.
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10.0
/10
Reviewed 125 week(s) ago
It's an extraordinary experience to be able to stay at Unagi, friendly staff, lots of activities, close to Ubud Center.
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2 people find it helpful
Fiorissa I.
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9.7
/10
Reviewed 134 week(s) ago
It was great experience staying here. The service and hospitality was superb and the staffs were friendliest. Definitely will come back.
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Accommodation's Reply
02 Dec 2022
Dear Fiorissa, Warmest greetings from Adiwana Unagi Suites! Thank you for sharing your beautiful feedback, and we are very happy to see that you had a great and memorable experience. Your compliment to our staff service is really appreciated, and we are very happy to share to our team. Once again thank you very much for the feedbacks, and we are looking forward to welcome you back at our property. Best Regards, Agus Bisena Resort Manager
Aviolia M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 159 week(s) ago
Great room, great food, best location and amazing service. The staffs would greet and ask for feedback everytime. If there is any inconvinient, the staffs are very fast fixing it for us. Definitely recommended!
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Uki S.
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10.0
/10
Reviewed 175 week(s) ago
Fun, all the staff are friendly and helpful. The food is delicious too. Room facilities to the bathroom are all good. Can floating breakfast too. 8.5/10 If you go to Ubud, you will definitely stay here again. Thank u Adiwana unagi suites.
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Accommodation's Reply
05 Mar 2022
Dear Mr. Kiky, Warmest Greetings from Adiwana Unagi Suites! Thank you for taking your time to share your experience staying with Adiwana Unagi Suites Ubud, and we are very happy to know that you had a great and memorable stay, and enjoy all parts of our service and product. Once again thank you very much for staying with Adiwana Unagi Suites Ubud, and we are looking forward to welcome you back wherever travel brings you to Ubud. Adiwana Unagi Suites
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mira m.
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10.0
/10
Reviewed 176 week(s) ago
Everything was great. We booked a room with pool access which made us feel like we have our own private pool. The pool is not really big but beautiful for photoshoot cause it has jungle background. They also provide floating breakfast in the pool for an addition 50.000 only. In the room we have also a huge bathtub beside the bed, perfect for couple. I also like the hospitality of people around, we can communicate with front office by whatsapp, which is very easy, and they surely fast responding our request.
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1 people find it helpful
Ginarti B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 179 week(s) ago
Karyawan hotelnya attentive, sangat memperhatikan kebutuhan kita. Misalnya waktu saya berenang, tiba-tiba hujan dan saya tidak bisa kembali ke kamar. Tanpa diminta datanglah karyawan hotelnya dengan membawa payung dan meminjamkan sehingga saya bisa kembali ke kamar. Kamarnya sendiri sangat luas dan menyenangkan, ada terasnya juga, sehingga kita bisa relax di sofa di teras, sambil baca buku atau mengerjakan-mengerjakanrelaxing things-things. Saya cuma ngga suka area taman di kamar mandinya (ngga comfortable buat saya pribadi), namun bagi orang yang suka dengan kamar mandi yang terbuka mungkin menarik.
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2 people find it helpful
Accommodation's Reply
10 Feb 2022
Dear Bapak Ginarti Warmest Greetings from Adiwana Unagi Suites! Thank you for staying with our resort, and we are very happy to hear that you have a great stay with us, and enjoy all parts of our resort and facilities, which can be seen from your lovely comment and your score to us. It has been such our great happiness at Adiwana Unagi Suites to see our guest feel great with us. Once again thank you very much for your stay with Adiwana Unagi Suites, and we are hoping to be able to welcome you back whenever the travel brings you back to Bali Best Regards, Agus Bisena Resort Manager
Eka C. H. Y.
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8.4
/10
Reviewed 185 week(s) ago
Place is okay, not excellent but just okay. It is clean, however the toilettries aren't complete. The view just okay.
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Accommodation's Reply
20 Dec 2021
Dear Bapak Eka, Warmest Greetings from Adiwana Unagi Suites. Thank you staying with Adiwana Unagi Suites, and thank you for taking your time to give us review about your stay with us. We are glad to hear your experience that your stay with us was okay, but we understand that there are some parts that we need to improve, especially the toiletries. We will ensure that this would not be happen in the future. We hope we are able to welcome you back at our property in the near future. Best Regards, Agus Bisena Resort Manager
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Nadrata E.
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10.0
/10
Reviewed 186 week(s) ago
Best our experience for first time travel in ubud.
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Accommodation's Reply
20 Dec 2021
Dear Ibu Nadrata, Warmest Greetings from Adiwana Unagi Suites. Thank you staying with Adiwana Unagi Suites, and thank you for taking your time to give us review about your stay with us. We are glad to hear your experience that your stay with us was the best experience for your first time traveling to Ubud. We hope we are able to welcome you back at our property in the near future. Best Regards, Agus Bisena Resort Manager
Evi M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 191 week(s) ago
The location of the hotel is near the Ubud center, the atmosphere is comfortable and clean. Beautiful hotel environment. Complete facilities for toiletries and hair dryer. The food is also very tasty and fresh.
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+5
1 people find it helpful
Fajrina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 191 week(s) ago
The hotel is good, the service is friendly, the food is also delicious. Very satisfied and great staying here, very pleasant .
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1 people find it helpful
Rony H.
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9.7
/10
Reviewed 191 week(s) ago
The hotel is nice and clean. The employees are all friendly too. Cool, the bathtub is semi outdx.
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Dahlia A. P.
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9.7
/10
Reviewed 191 week(s) ago
Comfortable fun, recommend!
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2 people find it helpful
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Virgorini S. I.
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9.1
/10
Reviewed 209 week(s) ago
Small hotels, friendly staff. The food is OK and they really cater my allergies. The room is spacious, but I am not so comfortable with bathtubs place really close to the bed. Plus all the floor is hardwood, and water + wood is not good.
1 people find it helpful
Accommodation's Reply
16 Jul 2021
Dear Ibu Virgorini, Warmest Greeting from Adiwana Unagi Suite Thank you for your time sharing us your experience during stay with us. It is highly appreciate to let us as well as ensure us that you spend good times here. We will absolutely keep our good product and service to be delivered to our beloved customers. Further with your concern, we are all thank to you for sharing us this. We have actually 4 types of suite room which are not all in wooden floor style. This would be our big note for not offering you the wooded floor room and bathtub near the bed for your future stay. In addition, we will ensure all our customers that for that kind of room we are absolutely doing regular cleaning and treatment to make the room always clean. Regards Adiwana Unagi Suite
sienny l.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 218 week(s) ago
Hotelnya nyaman,cocok u liburan bersama keluarga,kamar dan ranjang nya besar, king bed nya bisa u ber 4. Staff ramah2, suasana tenang,kolam renang dgn pemandangan pohon2, bakal menginap lagi disini kalau ke Ubud lg.
2 people find it helpful
Accommodation's Reply
05 May 2021
Dear Mrs. Sienny, Greetings from Adiwana Unagi Suites Thank you very much for sharing experiences about visiting mothers and families with us. We are very happy to know that you had an amazing experience with us and enjoyed every part of your moment with us. Your compliments to our staff members are greatly appreciated and we are very happy to share them with our team members, and we are happy to share them with our team members. Thank you again for choosing our resort as your home away from home during your holiday in Bali, and we will look forward to your next visit whenever your trip takes you to Bali. Greetings, Ari Wiryastini
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Andi R. A.
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8.2
/10
Reviewed 224 week(s) ago
Have good staff and very friendly, and for room is spacious and clean.
1 people find it helpful
Gek A. T. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 241 week(s) ago
Adawan unagi suites are highly recommended for staycations or spending time with family, friendly and helpful staff, complete room facilities, providing bicycle and shuttle bus facilities to get around Ubud. I really enjoy a staycation at this place, and want data not to be anymore next time?
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3 people find it helpful
BINNA W.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 275 week(s) ago
The resort was impeccable. Location is perfect. Room is nice and clean. The breakfast was copious. Free yoga class was not a cheap one. Truly amazed! Definitely will come back. It is even good and enough for the honeymoon.
+4
1 people find it helpful
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