The airport shuttle service was readily accessible. The staff was courteous and humble. The cleaning standards were satisfactory. The kitchen could be improved. Specifically, the coffee thermos were somewhat bothersome. It was necessary to pump the down to release coffee and the coffee milk. However, it was ok for the price. The room was quiet and average cleaners. I wasreceived just only one towel. For showering purposes, i found it somewhat repulsive.

You get what you pay for and a rat for a roommate. The breakfast is very limited and this hotel is two star at best not a four star. In a good note the rooms are spacious and good location.

It was a great experience and nice room for the price, great location

This hotel is "home from home" which is due to the very friendly and very helpful staff who are customer focused. The whole hotel staff team are exceptional in particular Rekik at reception who always collaborated with me in teasing family and friends visiting me at the hotel and Shetaye serving Secial tea & St George beer in the bar where I engaged in good conversation. It is easily accessible from the airport and the breakfast is always excellent.

good

Rooms were small, but well furnished and clean. Staff were friendly and helpful when approached (and treated with respect). Breakfast was simple, but well cooked and selected. We had some noisy neighbors who apparently received a talking-to by hotel staff, and we didn't have any problems sleeping after that. Despite the rough-hewn neighborhood making it difficult to find, it was safe, well-located for food, airport, and tourist destinations. Overall, good bang for the buck.

Staff was helpful and pleasant. Check in was easy

Nice area, convenient to Bol airport, the breakfast is amazing, theres a coffee shop downstairs and near the Abyssina restaurant.

Clean room, excellent services. Thank you

Great experience

The room was amazing for the price... it had amenities I didn't think came with this category of hotel, like a mini-fridge with bottles of water. The ceiling was high and solid and the floor was thick, so the only noise issues came from the hallway and those didn't occur late at night. The breakfast was more varied than I expected, and was included with the room. The hotel is just a couple of minutes away from the airport, and the complimentary shuttle is included, so perfect for an early morning flight. The staff is delightful (although I found that true in much of Ethiopia). A great value.

Good service

Staff made this stay most welcoming and enjoyable. Also, they were very quick to react to issues rasied as well as offer complementary add-ons. Whilst

Unclean room. Wifi does not work, roaches in the room.

The steam service should have its own shower and changing room, but understandably space is an issue like most hotels of the city.

Washrooms is so dirty

All around great friendly service.

Friendly, efficient service. Very helpful staff. Comfy bed and decent bathroom. A little noisy due to poorly fitting windows. But good value and would stay again.

Loved the staff, the 24-hour room service and our room.

I don't like