Overall Ratings & Reviews Hotel Santa Maria

Excellently positioned on Praia Plateau, which is full of history and culture. The Santa Maria has friendly, cheerful, Caboverdean staff and is comfortable, clean and caring. Buffet breakfast is delicious and it has a lift. The only minor problem is it’s sometimes hard to get on the WiFi.

We often stay at Hotel Santa Maria on Praia Plateau because it is perfectly placed on the central pedestrianised street, close to all the historical and cultural sights. The local staff are very helpful and always cheerful. The hotel is comfortable and clean. It has a lift and delicious buffet breakfasts.

Staff was friendly and very accomodating. Would definitely go back!!

Staff was supposed to be able to assist with some simple requests but they were uninterested. For example, i arrived from the airport at 21:30 and asked for a restaurant recommendation. They said everywhere was closed. Not the case at all and I found multiple restaurants open. Then the next day I asked for assistance to book ferry tickets as I have been unable to do so online. The advice I received was go out of the hotel to the left...I was not able to book tickets in time and missed my chance to go to Fogo. Then as I was leaving the hotel I asked if they could call me a taxi. The front desk person told me to go out and catch a taxi myself. Besides that the room itself was maybe the smallest I've ever had in the hotel and you can hear everything. The only thing the hotel has going for it is their location.

Really good stay. We had a very big room, clean, comfortable and with air conditioner. Reception really kind, friendly and helpful. We needed a taxi, tips and recommendation and we felt in really good hands. Very central position in Praia, a nice walk away from the beach and the restaurant

If you’re going to pick a hotel in this city, do not pick this hotel. The food is terrible. The only thing good was the beer and that was in a bottle. The room is very uncomfortable is a joke. You can barely turn around. The pictures are absolutely lies. It does not look like anything like that when you get there the TV only has channels in Portuguese

Everyone was so kind and the place was central to everything, beautiful patio for breakfast and people watching. I highly recommend

Staff was very friendly! Spent 8 days here on our honeymoon and would recommend to anyone. Nothing bad at all. The room was not sound proof so you could hear other guests come and go but after all, it is a hotel, LOL!

Friendly staff, great breakfast, very good food in their restaurant with at times really slow and bad service. Hot water in the bathroom can be dangerously hot. Great location. We have stayed here before, many times, and will stay here again.

The hotel was terrible, from the moment we arrived we were given the room we didn’t book jus 1 tiny double room instead of superior suite with queen bed and single bed. The pillows and towels old and pillows stitched with a black thread unprofessionally probably hand stitching. Breakfast was terrible the bread was dry & stale, serving plates were tiny side plates. Fruits were not fresh the papaya looked very mashed, they do not serve fresh breakfast, I regret booking this hotel & will never again The bed was not comfortable and was not the same size as the mattress, is this place a cheap hostel? Because clearly it doesn’t deserve even 3stars. The mini fridge was full when we arrived and nobody told us that if we use the drinks we need to pay for them.. at least give guest a brochure on their arrival so that they know they don’t touch drinks in the mini bar, instead we will have a choice of going for drinks outside.. I was charged for drinks we used after I thought they came with the package of the booking. I should have stayed at the other hotel instead of coming to this hotel, loud noise at night, and the corridors too stuffy & hot, 👎👎

Staff is wonderful, very courteous, helpful, and friendly. Breakfast buffet was great.

Property did not honor the booking and only honor bookings made by local travel agents

Location. Close to the airport

Friendly staff and convenient restaurant. Very noisy in the room and adequately furnished/decorated but not impressive. Clean.

Right downtown on pedestrian mall. Lots of restaurants. Close to ferry terminal and airport

Tiny little hotel on a lively street with the most charming, accomodating staff. Perfect value for the money + a nice little restaurant downstairs with adorable cats who sleep on the roof across the way. Picturesque + a lovely landing for an entree into Praia + all it has to offer.

Right downtown on pedestrian mall. Staff were all friendly, helpful and efficient. The breakfast people were run ragged trying to keep the food replenished and clean the area. Commendable.

Great location, safe, and comfortable.

Was very fun and great to meet new companions and friends

Situated in a quite area and within walking distance of historical buildings.