Room cleanliness

A wonderful hotel, fabulous location, bristling with architectural history - a stunning building. On the room - there was no safe; bed too big for the room layout (a big bed is a good thing); the mattress was a bit "tired"; TV channels poor - needs DSTV ..... otherwise fabulous

I paid circa $50 for one night here on a work trip. For that price I think it was a complete bargain. Location is great, no night clubs / chickens crowing next door so quiet. I didn’t have breakfast there so can’t comment on food (so many choices within a 5-10 min walk). This is not a luxury hotel like a Hyatt or Serena. Instead it’s bursting with Stone Town character, amazing location, nice bed and bathroom with lovely staff. Will stay again and willing to pay a little more.

Lovely staff, great location, Puzzle Coffee across the street

Great location

Great hotel

Great location and great staff.

This is a unique property in the Stone Town area of the Zanzibar, close vicinity to the Forodha Park , the hotel is quiet and gives you a feel of the ancient times a great break from the new modern hotels

Room was so tiny it shouldn’t class as bedroom

Great experience. Great staff and clean rooms. Nice location

This place is a rip off. Be aware that they will charge you extra if you pay online under the excuse of “taxes”. It’s only hotel in Zanzibar that does that. I never had to pay any extras for taxes in any other hotel during my 10 days stay in Zanzibar . The hotel is also too expensive. True it’s clean, but still overpriced.

Building obviously has interesting history. AC was very nice. No hot water, but we didn't ask them to check so maybe we missed something

Despite paying for the booking well in advance, upon arrival I was told that there was no vacancy and that the hotel was fully booked. The manager was not on site and the front desk was unmanned for extended periods. Eventually spoke with the manager who expressed her regret for the situation but everywhere in Stonetown was fully booked so I ended paying for a room at another property that was 5X's the price.

Broken door.. as in there was no metal piece and the entire wood for the lock for chipped off and tried to glue back in type of broken. Bad customer service from the day receptionist. Blamed us and lied to us about 3 different things. THREE!!! ...and wifi never works inside the room.

Very clean. Lovely staff. One minor point WiFi didn’t work in our room, but overall a great stay and central location.

We really enjoyed the hot shower and air conditioning. The room was very small for the price. Decent but lacking in details.

Comfortable, charming, great rooftop restaurant with views of the Indian Ocean

Great location in Stone Town, with decent breakfast included (juice, pancakes, fruit, potatoes, eggs, etc.) and good AC. But it is in desperate need of an update: the white towels have gone grey/brown, the sink leaked so the bathroom floor was always wet, and the shower head had fallen down so it pointed back into the wall. The first night they gave my room to someone else, and then required me to move rooms between 10-12 the following day, which impacted my plans. When I complained, they were apologetic but refused to provide any compensation. We checked out early.

The entrance copper lions were the only thing i liked. Gave us a horrible room with filthy old towels.

I loved the atmosphere of the hotel. It goes well with historical town of Zanzibar. The staff is wonderful, friendly, kind and accommodating. The only suggestion is to update mattresses and pillows. Our mattress felt worn out, and pillows were hard to sleep on. Other than that the stay was very pleasant.