Overall Ratings & Reviews Five Senses Suites to Urban Hive Suites

Late check in. We need to self check in via machine & didn't received any booking number from the hotel. The booking number was invalid & didn't merge the room. Call the management and have to wait for more than 15 minutes for the number to self check in. No room service or housekeeping for our 4 days stay. The room was ok & comfy