7.2
Pleasant
From 166 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.4

Meal

7.6

Location

7.5

Service and Facilites

7.4

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Traveler Reviews OYO 2416 Griya Otista Syariah

Number of reviews per page
20
40
Customer reviews
Try A. P.
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5.7
/10
Reviewed 147 week(s) ago
The officers are not friendly, the fence is high so the place is difficult to identify, there are no guards in front and like not being at the reception, the place is not comfortable.
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Ardam Ardam
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5.7
/10
Reviewed 161 week(s) ago
There is no satisfaction there, the early check-in request is even cashed, at night it is also noisy when people chat. The floor is also sticky and the sheets have spots.
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13 people find it helpful
Nachdawiyah
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6.0
/10
Reviewed 165 week(s) ago
Very uncomfortable and disappointed. It's cheap, it's cheap, but the service doesn't come cheap.
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1 people find it helpful
Accommodation's Reply
26 Apr 2022
Hi, thanks for spending your valuable time rating us. We will definitely continue to work on improving our services to ensure a better experience in the future. Regards, Joey
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Eva Y.
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6.0
/10
Reviewed 168 week(s) ago
The bathroom is smelly and dirty.
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1 people find it helpful
Accommodation's Reply
07 Apr 2022
Hi, Eva! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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SAHARUDDIN
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4.8
/10
Reviewed 169 week(s) ago
The water is not heavy and does not prepare prayer mats in the room.
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1 people find it helpful
Wahyu A. N.
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5.5
/10
Reviewed 172 week(s) ago
Won't be here again. If the room is dirty / not maintained, it's okay to understand at that price. But lodging without water from 11 pm to 7 am is the first time I have stayed at the hotel in my entire life. Can't pee, can't poop, let alone take a shower. The best is the tree.
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1 people find it helpful
Accommodation's Reply
08 Mar 2022
Hi Wahyu, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kistanto!
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Andi s.
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6.1
/10
Reviewed 174 week(s) ago
Dirty dirty bathroom, sticky floor, given a towel with holes the bottom is not satisfactory.
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Accommodation's Reply
19 Feb 2022
Sorry for the inconvenience, Andi. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Margianti!
Rusni
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5.7
/10
Reviewed 174 week(s) ago
This is my first time staying here, I don't really recommend it. Facilities don't work like tv. The bathroom is dirty, there are no towels prepared. The mattress was also not cleaned when I just checked in, the pillows were scattered.
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Accommodation's Reply
22 Feb 2022
Hi Rusni! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Mahmud!
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Zulkifli
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4.8
/10
Reviewed 177 week(s) ago
14 nights here, Dirty Room, all facilities are not functioning optimally, WiFi, tv, toiletries must be requested even though it has been used for 3 days, this is my 2nd visit, I think there has been a change in service, when I come home at night I often open my own fence.
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1 people find it helpful
Accommodation's Reply
16 Feb 2022
Sorry for the trouble caused, Zulkifli. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Mahmud!
Yudith B.
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6.0
/10
Reviewed 178 week(s) ago
Dirty, dirty, smells of cigarettes, there are traces of sperm. Qta rented 2 rooms, arrived at 22:37, the other 1 room had not been cleaned.
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1 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Yudith! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Margianti!
nick b.
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4.8
/10
Reviewed 179 week(s) ago
A nightmare experience, the order was canceled unilaterally without confirmation from the center, very unprofessional as a result had to wait 3 hours to check in, and even then finally had to order again. The bathroom is very dirty, a little water comes out, the TV doesn't work at all either.
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4 people find it helpful
Widodo S.
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5.5
/10
Reviewed 188 week(s) ago
Dirty, lack of cleanliness in both the room and bathroom.
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1 people find it helpful
Jimmy S. S.
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8.5
/10
Reviewed 189 week(s) ago
This is my second time staying here, which is a nice place and finding food is easy and access to several places is not too far.
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2 people find it helpful
Wahab A.
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8.5
/10
Reviewed 190 week(s) ago
Bersih dan lokasi strategis. Dekat mall dan makanan.
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Aristoteles P Lelang
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4.8
/10
Reviewed 194 week(s) ago
Saya tidak bisa melakukan pembatalan, karena gak bawa surat nikah. Padahal saya sudah booking untuk 2 hari punya! Benar-benar sangat disayangkan dengan pelayanan yang kurang memuaskan pelanggan!
3 people find it helpful
ahmad s.
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9.4
/10
Reviewed 195 week(s) ago
Kamar bersih nyaman parkiran ada ac dingin air panas ok tidur pulas.
1 people find it helpful
ES
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4.8
/10
Reviewed 198 week(s) ago
Not comfortable, the service is not friendly, the place is also not comfortable.
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1 people find it helpful
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Diana P. L.
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6.1
/10
Reviewed 213 week(s) ago
Fasilitas kurang memuaskan. Kamar mandinya kurang bersih. Kamar tidur banyak nyamuk tapi sesuai lah dengan harga😀✌️
1 people find it helpful
sujanto
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6.0
/10
Reviewed 219 week(s) ago
The waiter is not friendly and unfortunately there is no phone in the room.
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Accommodation's Reply
16 Apr 2021
Sorry for the hassle you faced, Sujanto! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Reza!
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Nunung
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5.7
/10
Reviewed 224 week(s) ago
The bathroom was dirty, the bed sheets were not neat when I just checked in.
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Accommodation's Reply
10 Mar 2021
Sincere Apologies, Nunung! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Reza!
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