Overall Ratings & Reviews OYO 1811 Citra Anggrek

Harga tidakbsesuai aplikasi dan masih dikenakan biaya lainnya hingga mencapai harga normal.

Super strange hotel. You can only stay for 5 hours. Tomorrow at 11pm. Checkout at 4 am.

The ac is hot and only takes 5 hours because of messages from the application. Weird 🙄.

AC is not cold bad service.

Incomplete facilities for payment.

Book a room can only enter 1 person. Just found out there is such a hotel.

Kurang puas dengan pelayanan yang diberikan, masa ada barang tinggal tapi gak dibilang sih, mereka diam-diam gak kasih tau. Pas ditanya ada barang tinggal, bilangnya gak ada, alasan kamar sudah dibersihkan.

the receptionist is not friendly, too many regulations, a little fines

AC room 101 is not cold enough. Suggestions for service.

The soap is not checked whether it is still there or not, the room was just prepared at check-in. wait more.

Pelayanan tidak memuaskan, jutek banget, lalu kasurnya ada kutu (kemarin dapat. 2), kurang wangi, toiletnya sumbat.

Very disappointed! I checked in at the hotel Oyo 1811 image of orchids and when checking out my deposit was not returned due to damage to the shower water tap hose which was not my fault. What should I do. While the shower was broken before I entered and the employee also did not check the function of the equipment in the room before the handover. thank you

The service is fast and friendly, only WiFi constraints are not available in the rooms.

I need hot water for my baby but nothing is provided. The hotel does not have an electric kettle so you can't help but find hot water. Want to ask just a little to the receptionist but instead very fierce. It's okay if you don't want to give or have to pay but you don't have to be bad (a very unpleasant gesture), the girl's receptionist. The guard day and night until March 30, 2020. Not recommended receptionist. Years of staying at a new hotel this time was amazing with the receptionist. Please manage the employees well if the company wants to progress. Thanks.

Very good price for the facility. Location not center of city, is good if you plan to go outside medan city. Wifi is good. Quite easy to find store. I think it is a new hotel, maybe just open 1 or 2 month ago.

Room cleanliness is maintained with friendly support staff.

Very bad. Address does not match. I could not find the hotel. Even though I already paid.