Window did not close, shower had no pressure, TV was installed on wall at right angle to bed, bedside lamp required getting out of bed to switch on and off. Hotel seems to be under renovation with lots of materials and equipment lying about.

Arrived at hotel only to be told there was no reservation for our 2 rooms that were booked well in advance and no spare rooms. Some issue between hotel and Expedia here, worth checking with hotel directly to ensure your rooms are booked!

If you aren't bothered by second-hand smoke, and are fine with two single beds pushed together, for then there is a lot to like about this property. Located in a park, with close access to a bus and on to tram or rail, this hotel was generally quiet and clean. The washroom was clean and serviceable - shower water pressure was not high, but got the job done and the water was hot. Unfortunately, the deluxe double room is listed as suitable for 3, and the Expedia listing claims "1 queen-size bed". This is not true, at least for room 17 - instead, you get two singles pushed together with a comforter on top! The hotel is listed as smoke-free (at least inside), which is accurate. Unfortunately, it is clear the hotel was not always smoke free. As someone sensitive to second-hand smoke, the experience was quite unpleasant. I think it was in the box spring, or the carpeted headboard, as with the windows open all day the room generally was fine, but sleeping was not. While there doesn't appear to be AC, the windows do open, and there is a sun shade over them, so we didn't have a problem with temp overnight. It's a shame the advertised bed was not true, and that the hotel had old smoke in the fixtures - otherwise, would have been a lovely place. And if you don't mind these two drawbacks, it could be a good choice for you. (There was also unexpected construction that started loudly at 8.30 one of the days)

We stayed in room 19 very quiet at the back of the hotel. Excellent staff very helpful 👍😀

Mooie omgeving, vriendelijk hotel !

The restaurant is very very nice and the people at the restaurant are super friendly. Just the hotel part is a bit basic

Sadly the room I was in was freezing when I arrived which was around 11:45pm. Once I put the heating on it warmed up, but then I realised why the heating wasn’t on. The room smelled badly of drains/sewage. Around 4:30/5am, a lorry pulled up with bright reversing lights right outside the window and started unloading the contents into a loading bay which was very loud for around 90minutes. All in all, a terrible night’s sleep. I did visit a friend’s room the next day which was a lot better, but don’t stay in room 8, it was awful!

Nice quiet location, good food options. Only disabled by the postcode given took me to a wrong part of the park, and tea or coffee in the room would have been nice, as it was not easy getting a drink

We loved our stay.

Ticked all the boxes

Computer was hacked (unsecure network) as soon as I went on line. The google address did not match the location and I got lost in a dark forest in the car - staff had to come and find me and bring me there. All together not a place to visit again.

The hotel was easy to find with satnav, even though it is hidden in the woods. It is in a lovely quiet position and appears to have good facilities to suit couples and families alike. Check-in was simple and quick. We booked Room 4 (Honeymoon Suite) as we had been married 4 weeks earlier. The room was lovely and spacious with a spotlessly clean bathroom, large bedroom with small sofa, TV, desk, chairs, air conditioning and a lovely large corner spa bath. The only disappointment was being overcharged for drinks (by 14 Euros) but that was soon sorted.

Nice hotel in a nice area, don’t go when the European football championship is on as they had a giant screen just outside. Otherwise very happy with it.

We arrived to no one on the desk and had to go and find someone, who told us there was a big party that had rented out the adjoining restaurant, most of the hotel space, and that there would be loud music all night. We went up to the room to find it was a very hot loft room with one tiny window and no fan. I opened the window but it was too loud with partygoers and music....so we left. We didn't feel it would have been a restful night, and the complete lack of staff didn't make me feel we could ask to change rooms, request a fan or ask for a refund. The whole thing felt like they only really cared about the party venue, and that the hotel was simply an afterthought. I've never walked away from a hotel anywhere in the world, but this one just didn't feel right from the second we stepped in the door. I'm hoping it was just bad timing, but had I have known the entire area was already booked I wouldn't have bothered even trying. Bad communication, and limited...everything else. A real shame, as the surrounding area is lovely.

Nice location and reasonable priced. It a split item with a separate restaurant in the building. Booking it times are strict so allow time to find no 24 hour desk. Room ok but surprised to see no tea / coffee facilities in the room nor available to guest unless going to the restaurant bar. Warm enough glad was only a one night stay though.

Hotel rooms was basic, clean and suited us fine for our short break. Staff very friendly and helpful. Breakfast was continental style which we did have on 1 morning.

Goede service, fijne kamers, mooie omgeving. Alles meer dan goed qua prijs/kwaliteit verhouding.

Alles is om 21.00 dicht dus niks meer te verkrijgen in het gehele hotel. Er is ook niks in de buurt waar je even wat kan halen. Wij hadden iets gehaald uit de automaat die op de gang stond, maar alles was zwaar over de datum.(6mnd) hier melding van gedaan. Apparaat werd direct gesloten en kreeg wel m’n geld terug. Onderhoud kamer was erg slecht. We hadden de raam geopend omdat het erg benauwd was maar sluiten konden we hem niet meer douchen konden we niet want de straal en de kracht van de douche was echt minimaal. We hadden een tikkende rioolbuis door de kamer lopen, dus we hoorden de hele tijd een druppel tikken. Bed was erg verouderd waardoor we in een kuil sliepen. Kamers waren erg gehorig want we horen echt letterlijk iedereen zelfs ‘s morgens het personeel wat onder aan het raam een sigaret aan het roken was.. helaas hadden wij een vroege vertrek en we konden geen gebruik maken van het ontbijt, want dat was pas vanaf negen uur. Ook nog navraag na gedaan, maar d’r werd ook geen optie aangeboden, dus zonder ontbijt weer de auto in om vervolgens om 8:00 uur bij de Albert Heijn een ontbijtje te scoren. Nee, helaas vele hotels bezocht, maar dit was wel voor mij de slechtste ervaring ooit.

Hotel is heel erg gehorig. Alles wat er in de gang gebeurd en elke gast die gebruik maakt van de gang is luid en duidelijk te horen. De deuren slaan met een harde klap dicht en piepen bij de scharnieren. Rustig slapen is onmogelijk.

Very relaxing and charming hotel in beautiful surroundings. Lovely nature inside the heart of Den Haag. I could easily spend a few days out here, relaxing and chilling, maybe play a set of tennis and walk around the beautiful forest