4.8
Poor
From 499 reviews
Cleanliness

4.8

Room Comfort

5.0

Service and Facilites

5.8

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Traveler Reviews London Residency Inn

Number of reviews per page
20
40
Top reviews
Kevin
icon-Business Family
Business Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ok
Justin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was the most disgusting place I have ever seen. when I asked the front desk about how are the rooms he said subpar when walking down the hall to the room it reminded me of the shining. We opened the door seen the stained comforter and walked back to the front desk and refused to stay and wanted a refund instantly. Would not recommend this place to my worst enemy! Please go a book somewhere else before you show up and decide to go somewhere else once seeing it !
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Mark
icon- Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old and outdated,room was not nice, I wouldn't even have a shower. All clothes I took when straight to laundry as soon as I got home, bed bugs would not surprise me
Cheryl
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We ended up not staying. The parking lot had garbage everywhere. We could see the blinds were broken in the room windows from the outside, the outside of the building looked like it was fallinv apart.
Heather
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unfortunately there were bedbugs. We did not stay.
Carol
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The building is in rough shape. In my room the paint was peeling off the walls, the bathroom mirror was on the floor and there wasn’t any hangers in the closet. I would never recommend this place
Elizabeth
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Dirty, stained sheets, moldy shower…much more
Leslie
icon-Leisure
Leisure
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Do not stay. It's surrounded by crackheads, roaches and God knows what else
Hamad
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

STAY AWAY…EXTREMELY DIRTY AND UNPROFESSIONAL . Pungent smoke smell in room even though it was a “non smoking room”, ceiling fan was about to fall out the ceiling and didn’t work so I couldn’t circulate air. Bed sheets and towels were stained and even the replacements requested were dirty. When I spoke to the front desk staff about this, they shrugged their shoulders and said “I don’t know”. No refund or discount given. I would have had a better experience sleeping in my freezing car.
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Tanaya
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

As soon as i drove in the parking lot...i had a feeling...i asked to see a room..when i walked in the bed covers were black spots...the curtains were dirty...it wasnt nice
Wallie
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The place was very old looking and not kept up very good condition on the inside
Nicole
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This place was nasty , dirty, smelly and cold, the place is smelly with smoking scent like they smoke in the room, the pillow case had soil on it, i was sick in the coughing because the odour was too much !! I hate it
Elisa
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This the most disgusting dirty place I have ever seen . Should not be advertised as a travelodge or even a hotel on your site . It’s clearly a homeless hostel for long term stays. I sat on the covers wrapped in my own blanket from home in my clothes and could not use the bathroom in complete disbelief and non refundable so you are trapped. Def not worth any cost to stay here.. Take this off your site immediately
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Beatrice
icon-Business Family
Business Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff
Cassandra
icon-Business
Business
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Avoid at all costs. I wish I'd read the reviews before I booked here. Both beds were disgusting, stained beyond belief and the bedsheets were covered in burn holes! The shower was so dirty I wouldn't have stepped in it with shoes on. The facility is in great disrepair and so dirty, I wouldn't stay here even if it was free.
william
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The worst hotel experience ever. Hotel smelled like urine, was not fit for visitors, and the heat didnt work. It was minus 8 C outside, and the room was freezing. We had to wear our clothes to bed, plus heavy sweatshirt over top. STAY AWAY PEOPLE, IT IS DISGUSTING!
Verified traveler
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Not-so-clean Only one tiny bar of soap for 4 days and one teenie tiny conditioner packet. Bathtub filled with hair Bedsheets, pillows, and covers had stains on them. Lots of hair. Friendly people but 0 on cleanliness
Doris
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shower wouldn’t drain, all in all a DIVE. I wouldn’t recommend to anyone.
MUHAMMAD ASIF
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Our stay was the worst ever experience we had at any hotel stay in Canada. Expedia and Travelodge must take serious action against this property. So bad smell in whole building (reception, corridors and room), dirty bedsheet and pillow covers, litter in whole building, non-professional staff. It was a nightmare.
Missy
icon- Family
Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I had no idea nothing good here always a mess ppl fighting .they really need to spend more then 5 mims to clean
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