Traveler Reviews Aqua Palace Chatan by Coldio Premium
Number of reviews per page
20
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40
Top reviews
YIU CHUNG
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room are large and clean. Easy to assess.
Brett
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Great place to stay near American Village. Great views from the rooftop pool. Would definitely stay again.
Michael
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Great spot?
Jeeyung
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Spacious for family trip!!
Arthur
Leisure Family
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Unit was a good size for a family of five, clean quiet and comfortable. The pool is decent size with a view of the city, there is a bar on the rooftop which serves good mix of alcoholic drinks. There’s also a izakaya downstairs and a lot of restaurants are walkable. Will stay there again!
Chris
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We stayed in a premium condo. The facilities were excellent. Huge apartment for our family of five. Super clean. Easy walk to nearby restaurants and America Village. The worst part was having to leave. Our kids loved the rooftop pool. Sogoi!!
Kimona
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
It’s always a pleasure to stay at the Coldio.
Sunyoung
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
대가족 여행 추천해요. 한국인들 취향에 꼭 맞는 호텔입니다. 어른 6명 아이3명 정말 잘 지내다 갑니다. 룸도 너무 깔끔하고 전자레인지, 세탁기, 건조기, 식기, 청소기 등 필요한 건 다 있구요. 옥상에 수영장도 있어 너무 더울 때 아이들과 잠깐씩 즐기기 좋았어요. 아메리칸 빌리지 걸어서 갈 수 있구요. 인근에 편의점, 놀이터 있는 해변도 가까워요.
Hong Sik
Leisure Family
4.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa.
The good:
- washer and dryer
- good water pressure
- large trash can
The bad:
- impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English.
- dusty under the sofa, bed
- table is too dirty (woven wood making it difficult to clean)
- very loud environment (loud car noise until 1am at night)
- lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping.
- TV only shows like 4 channels
- not soundproofed well, gets very annoying when upstairs kids run around
- Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.
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Daniel
Friends and Family
10.0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
Brian
Business and Leisure Family
8.0
/10
Reviewed 267 week(s) ago
Expedia Group verified review
Overall the place was great, it accommodated our family of two adults and three kids nicely. My kids favorite part was the pool. The staff was kind and helpful. The only down side was: sitting down to eat on the tatami mats was a adjustment and the stiffer bed was hard on my back. Even with that it was still a great place to stay.