propre mais très désuet. Manque d'entretien à tous les niveaux, nous n'avons pas utilisez la piscine(pas chauffée) et les spas mais aucune serviette à disposition pour ceux-ci. Emplacement quand même isolée et tranquille. Le personnel est très gentil. Le buffet bon mais pas wow, pas beaucoup de choix. Les quantités ne sont pas très grande non plus. Wifi disponible et de bonne qualité

Dans l'ensemble, c'était décevant. Très écho. Le spa est minuscule et a notre arrivée déjà plein...

Avoid, stay elsewhere

Was not able to enjoy amenities because of the weather and early departure but the view looked lovely. The floor in our room was VERY noisy and the bathroom could do woth some updating. The shower curtain was old and discoloured and the shower faucet very basic and flew all over the place unless you held it. Had dinner at the restaurant and the food was not great. Breakfast looked good but we didn't have time to enjoy as we had a flight to catch. Staff were wonderful!

Poor

Rude management! Hot tub dirty and not warm. Breakfast worse than basic for Madeira.

There is a lot going on around the property, dogs barked all night, roosters at 3am, It also could use a fan in the room to circulate air

The property was gorgeous and the cleaning staff was always very friendly, no complaints there. The room was the main issue. The toilet seat didn’t fit the toilet, the floors felt sticky and creaked incredible loudly when walking around gently. I felt like an elephant. The room’s decorations and furniture were all plywood, which was unexpected based on how beautiful the exterior of the property is. Additionally, the sliding glass door was incredibly difficult to open, requiring us to crouch and move the door from the bottom. Breakfast prices were listed at €5 per person but we paid €8,50 per person. Regardless the breakfast was disappointing and felt overpriced. The parking was also difficult at the higher property. There wasn’t a parking lot so it was mainly street parking where we needed to turn around on a very narrow and difficult road. All in all, the area was gorgeous as was the property. With a little love and effort, could easily be a 5 star stay.

Enjoyed our location, use of pool and hot tub as well as dinner and breakfast.

The location is great! I stayed in one of the rooms with panoramic view of the mountains and I felt like I was in a movie. There are manby places to go hiking. I used rideshare (BOLT) to get around but it is more convenient for those that have a car. The room was spacious. There was an issue with ants but just don't leave anything out. The check in staff was not very welcoming but the ladies at breakfast are attentive. I did breakfast once, it has basic mronign fare but the next day I wanted something more local. I took many great photos. The pool water was too cool for me, but the views from the other side are spectacular, especially on a clear dar. Water was hot and flowed well. A lot of stairs to get to the panoramic view rooms and no elevator.

The jacuzzi was incredible

Rooms are in bad condition. No light in the hallway and it always pitch black. Paper thin walls so you can hear everything loudly outside. No blackout curtains. A lot of bugs in the room and the property.

Absolutely breathtaking location. Our room overlooked the ocean and we could see the sunrise every morning. The hot tubs were a perfect touch although they weren't super warm. I loved the location and scenery, however the staff was not very friendly. They refused to let us check in early even though our room was ready. That early check in could have really helped us because we only had one hour of sleep due to an early morning flight as well as one of us was sick but they had no interest in helping us. We would have been happy to even pay an early check in fee but they refused us up until literally the last minute.

The location of this property was absolutely breathtaking. But the hotel itself is extremely loud— I could hear every movement of other customers to the point I knew when they were using the restroom, it made it very hard to sleep. The rooms could use an upgrade.

the worst! save your money and don’t go there

The pool and multiple hot tubs were lovely. Having the restaurant on site made it easy for meals and drinks

Stayed here twice because it was so nice! Beautiful view, friendly staff, perfect location, and great price!

Excellent location outside the urban area, great views, convenient restaurant on premises, hot tubs, country setting.

Had a great stay here! Property is located in a beautiful quiet location and the staff are very friendly and accommodating! Would highly recommend

A very ice place to relax and take in the scenery.