Overall Ratings & Reviews Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Great place to stay

It was beautiful with a lot of activities. Everyone was very friendly and helpful. Check in was a breeze. It was done for you while sat with a welcome cocktail. Highly recommend.

10/10!!

Es excelente! El mejor de cap cana!

Fantastic! Definitely going back.

10/10 EXCELLENT!!

Incredible resort. Hands down the best food of any all inclusive place I have ever stayed in any country. The design details are beautiful and the staff is on the ball. We would stay here again without hesitation.

Our family trip was amazing. All the staff are so friendly and very attentive. Food is amazing and the property is gorgeous

Incredible!!!

Such a clean luxurious property! The entire staff were so sweet and helpful! They have a lot of hidden amenities that are totally worth it like reservable pickleball and basketball courts and it was so fun! Additionally my boyfriend and I paid for the photoshoot and a private romantic dinner on the beach- the most amazing pictures that we will cherish forever! Already counting down the days that we can return to this property! Shoutout to Luis our concierge for excellent service as well!!

Loved the open-air concept of a very special lobby,

no me dieron nada de lo ofrecido por expedía

Hotel é maravilhoso, a comida e os restaurantes eram os melhores dos 3 que fiquei em punta cana, ponto alto para o asiático, e o café da manhã!!! Esse hotel çvale a nota que tem. O único ponto chato é a questão das piscinas para membros Vips, que não tinham nenhuma sinalização, nós entramos e fomos retirados do local, isso é uma situação chata. Além disso, não foi meu preferido em relação às bebidas.

Excellent hotel with wonderful service

Staff was great!

If there is a better all inclusive, I need to see it. Overall, this far exceeded our expectations. If I was splitting hairs, the AC could be colder and some food you may not love. However, you can always get something excellent to eat. The staff, the views, the pool, the coffee bar, the beach are all awesome. If you are a hotel snob, you will not be disappointed. This is the nicest resort that I have stayed at in the Caribbean. We have been doing Atlantis And have done the Hyatt in Aruba, but this was much better than both.

This experience in resort has been absolutely amazing

Hotel not worth the money. Food was just ok and service regular. Prefer to go to a normal hotel and pay for my food and get good food. If your are a foodie do not try this hotel.

The good Your staff The food The weather The Bad The host said he was going to do something for my wife's birthday, and she was a little disappointed when nothing happened The Ugly The smell of our room was terrible. I wanted to switch rooms, but my wife doesn't like to be a hassle and didn't want me to say anything. I think you moved other guest based on the smell of their rooms and were hoping to bring it up to us, but no one did, and she didn't want me to say anything. We kept our door open fan on full blast and air on and it didn't do much to the smell. We traveled home smelling like the room and felt really bad for the people on the plane around us. I had to leave my luggage and clothes in the garage last night because I didn't want to move the smell into the house. My wife agreed to a sales meeting because the men outside breakfast was really nice, and they told us it would pay them commission and she said she would do it on her birthday the last full day of our trip. We spent more than 3 hours with your sales team and i told them multiple times no. They kept brining different people in making more and more offers we weren't going to take. Finally, my wife had enough and told them no as well and they finally gave up the hard sell. I knew what the whole thing was and i tried to talk my wife out of this but she felt bad for your staff and his commission so we went. After we finally got out of the hard sell my wife apologized to me for the whole thing. I felt terribl

Beautiful property but service and food are just ok for the price