9.4
Exceptional
From 38 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

8.8

Traveler Reviews Sakura Cross Hotel Tokyo Kayabacho

Number of reviews per page
20
40
Top reviews
Minh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Sakura Cross was very pleasant. Slippers were offered for all guests. The bathrooms were clean. We had five people in our party. The extra toilet (there were two in pur unit) room was really helpful! We can barely hear the prople on the top floor. The kids enjoyed the bunk bed and the general design of the room. Beds were comfortable and clean. Large space to comfortably fit 5 people and 5 luggages. Location: about a 7-10 minute walk to the nearest train station, 2 minute walk to a very clean laundromat, and across the street from a park for small children. The service was excellent. Cons: elevator and entryway was quite small, but definitely not an issue at all. We enjoyed our stay.
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Nina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it so nice
carson
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property, a little hard to find. Very small elevator, beds too hard.
Katelynn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was very nice, only 4 rooms in the hotel. and the staff were accommodating, especially with allowing a late check-out, which I really appreciated. The only downside was the location—it’s in a more residential area, so there wasn’t much to do nearby.
Xuechun
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was extremely friendly and helpful. Our kids loved the design of our room, which was spacious (especially by Tokyo standards). We plan to stay here again next time we visit Japan.
Rosalina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The overall hotel was great. Pillows were a bit hard, was disappointed as we didn’t realize the onsen was no clothes.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Spacious family suite on the 4th floor, but if you have little ones it might not be wise to stay on the 4th floor as the occupants below can hear all noise - toddlers running especially.
Kyle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Was a very easy check in process, room was very clean and spacious.
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Had a great stay, exactly what was expected. Very clean and the staff was friendly. Nice and quiet location
PATRICIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Fantastic stay. Staff were very friendly and helpful. Room was clean and spacious. Stayed here with kids who loved the bunk bed. Easy checkin and depature. Overall I'd definitely recommend this hotel and would choose to stay here on our next visit.
Genesis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The room is big enough for my family! It’s clean, comfortable and easy access to everything. The staff are very friendly and helpful!
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great property! Clean and spacious
Sally
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Fantastic hotel. Beautifully clean, aircon perfect in the hot summer. Opposite a lovely children’s playpark with a waterpark for small children open 10-4pm. In particular, Ota at reception was so helpful. Much appreciated!
Judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Really enjoyed our stay. The room was large and very clean. A quiet area and within walking distance to transportation. Highly recommend staying here.
PEIJIE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

如同網路上的照片一樣,空間非常寬敞,這在日本是少有的,櫃檯人員滿滿的笑容很親切,距離東京車站搭計程車十分鐘,對於行李很多的旅客很方便,這裡的一切無可挑剔,下次會想再來!
Yumi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

ワンフロアを一家族で使うタイプで広かったが、清潔感に欠けるホテルだった。駅から少し遠く、荷物の預かりも無かったので、観光には不便だった
daisuke
icon-Business Family
Business Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

2段ベットが子供達が喜んでました 部屋も広く快適でした
NAKADA
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

私は5人家族で子供達も中学生以上なので 宿を取るのにも一苦労。 ですが、こちらのホテルは広々しているので かなり快適に過ごせ泊まる事が出来ました。 部屋も清潔で気持ち良く使わせて頂きました。 家族も大満足でとても喜んでいました。 ホテルスタッフの方も優しく対応してくれ ました。 年一回は必ず家族で東京へ行きますので 次回もこちらのホテルへ宿泊出来ればと 思っております。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

静かで清潔でした
KATSUMI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

立地が良くて、お部屋が広く、清潔で使い易い良いホテルでした。
Number of reviews per page
20
40