The hotel refused to accept Expedias payment so I was forced to pay twice. Expedia themselves are also unhelpful, demanding to see copies of my bank statement. The last time I either visit this hotel or use Expedia.
Chris
Leisure
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Ok for one night. But avoid the restaurant. On both occasions we stayed here they have hardly anything on the menu and the service is abysmal. Mainly a stop over place, basic but ok
Amanda
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This stay was a "just fine" stay. This hotel is an older property and in a small town. It is clean and the services were what was expected for my time there.
Yolandi
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
We did not stay went to the room and it was absolutely filthy. Bugs all over the room and the floor clearly was not washed since the last guests left. Shower was dirty and fridge still had food spill from previous geusts inside. We left and found alternative accommodation as room was not fit for a stay. Very disappointed given the fee they charged.
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Elmarie
Business
10.0
/10
Reviewed 141 week(s) ago
Hotels.com verified review
I return to Cresta Botsalo year on year during my work visit to this area and hope to come back again
Brigitte
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Nice place 2 stay , we like the location.
Eric
Leisure with Friends
6.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
it is not worth the cost
WATSON
Business with Partner
6.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
Property is ok but location not scenic
William
Leisure with Friends
6.0
/10
Reviewed 242 week(s) ago
Expedia Group verified review
Clean and convenient but looking tired and drab. Restaurant uninviting. Bar had no character.
C A M
Business
8.0
/10
Reviewed 256 week(s) ago
Hotels.com verified review
Very friendly and supportive staff. The room was clean. The new shopping mall opposite the hotel is convenient. The WiFi was good.
Verified traveler
10.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
It was a business trip and the location was good for that. Comfortable size rooms, clean and neat. Friendly staff.
I did not like their dinner but the breakfast was good.
Tjibaenyana
6.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
Delayed checkin because of difficulty accessing online booking however hotel staff member was quite proactive and pleasant and kindly worked to resolve the matter.
Checked in on a Friday night with loud music from the chill session audible from my room till early hours of the morning.
Old carpet needs to go- during next scheduled refurbishment.
The beds were comfy though and staff was polite.
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Kurt
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Very Comfortable hotel for Business in the are
Verified traveler
8.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Generally good. Friendly and helpful staff both at reception and restaurant. The room needs updating . Location is great near the main road,as we needed to be on the road the following day.
Hans
6.0
/10
Reviewed 292 week(s) ago
Hotels.com verified review
Der erste Eindruck war gut. Reception und Check in gut. Pool war belagert von Nichthotelgästen. Restaurant und Essen sosolala. Personal eher ungebildet.