9.0
Exceptional
From 121 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Radhoo Tulum

Number of reviews per page
20
40
Top reviews
Stefan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice pool and dining area. Loud dance party.
Sofia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

My second time traveling to Tulumn. Radhoo exceeded our expectations. Staff was amazing and attentive. We felt safe and comfortable. Love the air conditioning. The pool was great and we loved that we have access to the beach cavanas via its sister hotel, Encatada. Enjoyed our stay
Lisa
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Really cute hut/bungalow in the desirable Tulum Beach. Breakfast was delicious and the staff replied quickly in the chat. Convenient beach access and a very nice pool. My toilet was broken during the entire stay. Staff would try to fix it several times but always it was broken no matter what. The hotel provided ample beach accommodation but once on the beach, you cannot put charges to your room, which is problematic for me, as I am not comfortable carrying money or credit cards when I’m planning to play in the ocean. Also at the pool I was told that I had to pay cash. So I needed to run to the ATM machine and pay the $7.95 fee for withdrawal. The concierge was excellent. They booked me a massage and made me dinner reservations. Housekeeping was inconsistent. Sometimes They would not empty the trash and my breakfast from the morning would sit out on my patio until the evening. I’d have to ask for it to be cleaned up.
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Sadiya
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Gorgeous property with a pool with jungle views. The staff is very warm and friendly. The rooms were beautiful and spacious. I would definitely recommend and stay again!
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Wow! Rahdoo exudes hospitality at its finest. From the moment you walk in to the day you leave the staff has you feeling like a VIP with their exceptional concierge team accessible 24hr via WhatsApp. Anything you need, they deliver or do their absolute best to accommodate. Radoo is the perfect spot if you're looking for a quaint jungle getaway experience while still being amongst the best bars and restaurants within a short walkable distance! The rooms are so beautifully designed and are exceptionally cared for. The housekeeping goes above and beyond each day to keep the room neat and cleanly as if you walked in for the first time each day. The daily breakfast included is absolutely delicious with excellent quality food options and their service staff is phenomenal. The best ammenity of this hotel is the large pool dropped right in the middle of the jungle surrounded by lush greenery and plants.But that's not all, as a guest of Radio you also have access to their beachfront sister property, Encantada, just steps across the street! This truly gives you the best of both worlds as the concierge team will reserve a cabana and personally escort you across the street to the Encantada for your day at the beach. This hospitality group truly knows how to deliver service and make your stay even better than you imagined. Cannot wait to stay here again! If you have any doubts I'm here to reassure you! BOOK NOW! you won't regret it!
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Luis Gerardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Beautiful property, amazing service and location.
Sofia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location! The staff is super nice and accommodating. They made great recommendations for us and helped us to secure reservations which was wonderful. We will definitely be back!
Mortay
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Fabian, Emily, and Natalia were incredible! They made this boutique hotel so special. They were responsive to every need and went above and beyond in service. The hotel is perfect location for all the great instagrammable art sites, restaurants, beach clubs and more. The hotel pool was refreshing. You event have access to their sister hotel across the street for beach club access. I would stay again.
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Kevin
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great property and friendly staff, clean rooms and common areas, prompt service (communicating via whatsapp was very efficient). Really enjoyed our stay and looking forward to returning.
Filip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Radhoo is like heaven. The ambiance is superb. The pool is to die for and beach is 30 seconds away. So quiet at night yet so close to everything. No mosquitos. The service was the at highest level. Fabian was the best!
Verified traveler
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

We stayed at Radhoo for 4 nights, and it was amazing. The staff, pool, closeness to the beach, cozy jungle vibe, and food were all amazing! The room was a bit on the smaller side, but as we spent most of the day by the pool, it was no issue at all, and it was very comfortable. It was also great that the hotel was on the jungle side, so we didn’t get the noise from the beach clubs (only a tiny bit of music from a nearby restaurant, which we didn’t think about), but we were still close to the beach clubs and walked over there on foot during the day. We communicated with the staff on WhatsApp, which made it incredibly easy to get their help - it almost felt like having a butler. Thank you Radhoo!
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Neena
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

One of the BEST hotel stays I’ve ever experienced. Service is unparalleled and the whole hotel vibe is magical. Loved the pool, the breakfast, and every aspect of our stay. We celebrated a birthday while staying here and their staff really went above and beyond to make it feel special.
Verified traveler
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Very comfortable stay! Amazing pool and service. It’s nice being on the jungle side of the beach road, as it feels very quiet and peaceful.
Shakelia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

AMAAAZING! My husband and I had the best experience at Radhoo. The service was just like no other vacation we have been on. First off the place is absolutely beautiful, and very romantic. The staff was so nice and pleasant. And when I say whatever you may need or want they will provide for you in the most convenient way. It has a sister property right across the street where we were able to spend time beach side. Its like you get two in one, serenity in the jungle and relaxation at the beach. And the food and drinks was amazing as well. We will definitely stay here again!
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carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great property to Carl enjoy and relax
Rosa
10.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

Radhoo was amazing we stayed here second part of our stay the organized everything from the other hotel Encantada which was also amazing. The hotel is beautiful as for the pool amazing! What's makes it special is the staff so helpful and kind we can't say enough great things about them there all wonderful made it very special for our anniversary. Food and drinks were wonderful. We will return Radhoo!!!
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Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I spent my 30th birthday at the Radhoo Tulum at the end of July/ early August and I had the BEST time. The hotel is absolutely gorgeous, the staff was so nice and accommodating, and the location is perfect. The breakfast was delicious and the 24hr pool was perfect for a night swim! Would absolutely come back and I've already told anyone who has asked about my trip that they need to stay here! Thanks so much Radhoo for the best birthday!
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candida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The hotel is beautiful and clean. The pool is a dream! The staff is so nice and helpful and the food is really good! Cannot wait to go back!
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Loved the pool and how clean and fresh the room was, leaving a comforting smell. The food was also delicious. Enjoyed how minimalistic it was. Also loved how accessible communication was through WhatsApp and being able to accommodate any needs or concerns.
Stephany
icon-Leisure
Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

amazing hotel, amazing staff, just overall amazing! Must stay!
Number of reviews per page
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40