6.4
Pleasant
From 11 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serene Beach Resort

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

The staff was quite friendly, but they were not equipped to handle needs and repairs. Almost everywhere we turned, things were broken and didn't work--lights, door latches, tv remotes, ceiling fans. The beach was absolutely filthy, with garbage piling up and even washing onto the grounds each high tide and not being picked up right away. Food poisoning from the restaurant ended up with us at a clinic. Terrible experience
Read More
Chisomo
icon-Leisure
Leisure
6.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

The rooms need upgrading in terms of furniture, beds and bathrooms. the tv channels were not entertaining. The hotel is next to an entertainment place with alot of noise especially during weekends. The beach is not so clean as well
macalister f usongo
8.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

The place is great and i will recommend anyone to go there. I was given a standard room instead of the double deluxe paid for but after discussing with management, i got the deluxe room. Very spacious, flat screen tv, very good AC, kitchen space etc. There is room for improvements especially the beds.
Valerie
icon-Leisure
Leisure
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Great staff, excellent service! Beautiful view of the Indian Ocean from my room. Food was wonderful and fresh!
Verified traveler
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

イメージ写真とはちょっと違うところもありました。バスタブは全部屋にあるわけではなく、ホテル前のビーチはゴミが散乱していてすごく汚くて泳げない。少し歩くと綺麗なビーチはありました。また、部屋に冷蔵庫がなかったのでボトルの水はぬるかったです。レストランや受付の方々はみなさん親切で良かったです。
You’ve read all the top reviews.
Number of reviews per page
20
40