The bathroom was not very clean. Limescale on the shower tap, mouldy silicone around shower, some metal bits coming out of the shower sliding door. Old coffee stain on desk table under the coffee tray. Nice and helpful staff.

The hotel is good in concept, but let down by maintenance and provision of kitchen items. We had 2 rooms with kitchen with 2 people per room. 1 room had only 1 set of dishes and cutlery. Neither kitchen sink had a plug. No dishcloth or brush for washing dishes. Hotel provided tea bags, coffee, milk but no sugar. Body wash dispensers in shower were not refilled. Bathroom light in 102 had faulty motion sensor. One room had no bath towels provided. Bathroom door in 102 would not close. Decent, comfortable bed.

Positives: Large free car park Massive rooms with separate living area Kitchen with all amenities, all crockery you could need Plenty of coffee, hot chocolate, tea bags Mirror in bathroom with led lights for applying make up Comfy bed, absolutely massive Mostly clean Negatives: Shower was freezing cold Area was sketchy af Wondered at times if this was some kind of half house, with the clientele Screaming and shouting between a couple on the corridor at 8am Overall, we needed somewhere to stay while we went to Humberfest at Winterton Showground. This did the job. £20 taxi ride to the Showground. Kettle and fridge. Comfy bed. Free parking. What more could we want for £100? There wasn't much to choose from tbh close to the Showground. Probably wouldn't stay here as a lone woman though.

Rooms look modern, were clean and bed was comfy, but the floors were very creaky. The blinds were faulty and had a strip missing meaning there wasn’t much chance of a lie in

Power kept switching on and off itself, kitchen and fridge doors need adjusting as struggle to close properly, needs a good clean and rooms are tired. Parking out front okay.

Excellent

Looks nothing like the pictures, very run down and unclean. The carpet on the stairs was absolutely rotten, that was a clue as to what was to come… The shower temperature was all over the place, room needed painting and all in all was generally unclean. Overpriced, never again will I say in this location. The only upside was the staff were genuinely very nice and helpful, I didn’t have the heart to complain to them as you can see they are trying to make the best of a bad situation.

Was supposed to be here for 2 nights, first night first room, TV not working, Wifi not working and no hot water! Moved me to a new room turned out to have the same issues. When I reached the hotel for the second night I was told. there is still no hot water so left the hotel and stayed elsewhere. The room was booked in advance and have contacted the hotel via Expedia twice to try and get a refund for at least the second night and not heard from them at all.

After paying over £150, I expected a nice experience. Our double bed was two beds pushed together. Kitchen in room was not cleaned. No hand wash in bathroom.

Our stay at this property was nothing short of awful. From the moment we entered the first room, we realised something was very wrong. All the windows were wide open, and the room felt like a freezer. We tried to warm it up, but things only got worse when we checked the bathroom. What we found was honestly disgusting: a filthy sink, a dirty shower, and on the floor… a pair of dirty men’s pants. It was shocking, upsetting, and absolutely unacceptable. Hoping the rest of the room might be better, we looked around, only to discover even more problems. The carpet was dirty, dust was everywhere, and we found spiders in the corners. The whole place felt neglected and unhygienic. At that point, we felt frustrated and honestly quite helpless, so we went straight to reception. To their credit, a staff member came with us and took photos, clearly seeing the state of the room. We hoped the second room would be an improvement, but sadly it still disappointed us. It was cold as well, the bathroom radiator was leaking water all over the floor, the cups and kettle area was covered in dust, and we even saw another red spider near the window. We felt tired, uncomfortable, and honestly just wanted to leave. The next morning, we tried to at least start the day with a cup of coffee. But after one sip, we were shocked again: the coffee tasted strongly of washing liquid, as if the cups had been soaked but never rinsed. It was awful and made us feel even more uneasy about the overall hygiene of

Immaculate room, great staff, really helpful and the hotel was really nice and comfy. Well recommended.

Although the bed and shower were fresh and clean, the rest of the hotel was either dirty or broken. toilet seat wasnt properly attached. TV remote repaired with duct tape. Homeless people congregating outside the property.

Did not have a good night sleep Constant banging noises throughout the night Porter said some problems with electrical closet next to our room

Beautiful place to stay this hotel is first class

Room I had booked had broken blinds on the ground floor. Room was recently refurbished but not well maintained. Raised this to reception area and they moved me to a smaller room but did not refund the price difference. I did arrive late (after 10pm) so staff coverage was probably low.

I am here until the end of July

The hotel looks good on the website, however it needs a refresh. My room has only a vertical blind no curtains, no air conditioning & is very warm. The window overlooks an alley which has not been cleaned in a while beyond the alleyway is a carpark for a local business. I have to say how disappointed i am as it looks much better on the website.

Really nice hotel, albeit a little expensive but is still a really nice place :)

Nice apartment room with full kitchen

Parking not ideal. Good luck if tour in room 114. Door doesnt work. No windows - no fan - no air con. I sat up instead of sleeping due to the heat in this room. Reception and ground floor STINKS of a unhygienic chippy. I oaid £95 to not sleep and smell something rancid.