I liked the restaurant's daily pizza night buffet. Very easy & comfortable

The breakfast was good, but the amenities inside the hotel are so poor

Air conditioning automatically powers off after about an hour and would have to continue turning it back on.

The hotel was great. The area is a little bit sketchy though.

Great staff, room is much roomier then most average hotels in São Paulo, breakfast was excellent, area might be rough to around but there’s security and valet service right up front.

Unlikely the neighbor the hotel was really clean, safe and the breakfast was awesome. But the neighborhood is little scary , so I recommend get hotel early at night. Also they do have paid parking.

Hotel to short stay, located close to 25 de Marco,

Other

They didn’t let us check in early after I explained to him I paid for 2 nights but leaving one day earlier due to my 7pm flight , so we left our bags at the front desk for a fee. When it was time to the check in at 2pm, the line was out the door and it took them forever to check people in. No other hotel during our trip had this long of a check in . Horrible. Otherwise the hotel was modern, rooms were clean with a minor ant issue in the bathroom, and next door to the luz station which made traveling the city and airport easy.

Location in central part of the city with easy access to museums parks shopping and restaurants

When we arrived, the property inside was nice and clean, outside was dirty with garbage and many homeless on the sidewalks leading to the property. Once we were inside, the desk service informed that we would have to pay for luggage storage for the time up to check-in at 2pm (though Expedia lists this as an amenity without charge), no early check in options available. Once in our FIRST room, things were okay until we used the bathroom. The toilet was broken and only flushed once before the handle fell off the wall. Staff was very kind to move us to a different room with a better view, thankfully! Hotel staff did not clean the room each day, but were helpful in providing additional towels and TP when requested. Aside from that, everything was average.

The hotel was great, unfortunately is São Paulo every time you step outside of the hotel is not safe but the hotel is great and is located close to many historical buildings

It’s a nice simple hotel. Clean hotel. Nice people. Good experience overall

O serviço todo é muito bom! A equipe é investida! Hospedagem maravilhosa!

O hotel é bom e seguro. Tem jantar com preço justo. Café da manhã gostoso. Quartos amplos e limpos. Muito bem localizado. Quando fomos, havia uma obra na rua e a mesma estava interditada. Acabamos tendo uns contratempos por conta de estarmos de carro, mas no fim deu tudo certo e isso não é culpa do hotel. A única coisa em relação ao hotel é que os elevadores são bem demorados e quando chegam ainda estão cheios. Tem três mas apenas 2 funcionando. Fora isso, estadia super confirtável.

MUITO BOM, FUNCIONÁRIO ATENCIOSO

Boa localização, perto do metrô e de pontos turísticos. O box não tinha porta era só uma cortina de plástico. Ter jantar no hotel (pagando um valor à parte)foi um diferencial já que não haviam muitas opções no entorno

Elevador funciona muito ruim Um estava quebrado outros 2 era pouco ,esperamos 30 minutos pra descer

EXCELENTE. quarto limpo e ótima acomodação.

Hotel bom, bem localizado pra quem vai fazer compras no centro histórico, porém estava em obras na frente do hotel e não recebi nenhum aviso de que o caminho estava interditado e precisaria entrar por outra rua na contra mão, como não sou de são Paulo e não estava acostumado com o local perdi bastante tempo na chegada